Chapter 31

Theory of chronic sorrow

Ann M. Schreier

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Georgene Gaskill Eakes
*(1945–Present)

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Mary Lermann Burke(1941–Present)

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Margaret A. Hainsworth(1931–Present)

“Chronic sorrow is the presence of pervasive grief-related feelings that have been found to occur periodically throughout the lives of individuals with chronic health conditions, their family caregivers and the bereaved.”

(Burke, Eakes, & Hainsworth, 1999, p. 374)

Credentials and background of the theorists

Georgene gaskill eakes

Georgene Gaskill Eakes was born in New Bern, North Carolina. She received a Diploma in Nursing from Watts Hospital School of Nursing in Durham, North Carolina, in 1966, and in 1977 she graduated Summa Cum Laude from North Carolina Agricultural and Technical State University with a baccalaureate in nursing. Eakes completed a master’s in nursing at the University of North Carolina at Greensboro in 1980, and a doctor of education degree from North Carolina State University in 1988. Eakes was awarded a federal traineeship for her graduate study at the master’s level and a graduate fellowship from the North Carolina League for Nursing to support her doctoral studies. She was inducted into Sigma Theta Tau International Honor Society of Nurses in 1979 and Phi Kappa Phi Honor Society in 1988.

Early in her professional career, Eakes worked in both acute and community-based psychiatric and mental health settings. In 1980 she joined the faculty at East Carolina University School of Nursing, Greenville, North Carolina.

Eakes’ interest in issues related to death, dying, grief, and loss began in the 1970s, when she sustained life-threatening injuries in an automobile crash. Her near-death experience heightened her awareness of how ill prepared health care professionals and laypeople are to deal with individuals facing their mortality and the general lack of understanding of grief reactions experienced in response to loss situations. Motivated by this insight, she directed her early research efforts to the investigation of death anxiety among nursing personnel in long-term care settings and to the exploration of grief resolution among hospice nurses.

In 1983 Eakes established a twice-monthly community service support group for individuals diagnosed with cancer and their significant others, which she continues to cofacilitate. Her involvement with this group alerted her to the ongoing nature of grief reactions associated with diagnosis of potentially life-threatening chronic illnesses. While presenting her dissertation research at a Sigma Theta Tau International research conference in Taipei, Taiwan, in 1989, she attended a presentation on chronic sorrow by Mary Lermann Burke and immediately made the connection between Burke’s description of chronic sorrow in mothers of children with a myelomeningocele disability and grief reactions she had observed among cancer support group members.

After the conference, Eakes contacted Burke to explore the possibility of collaborative research endeavors. Subsequent to their discussions, they scheduled a meeting that included Burke and her colleague, Margaret A. Hainsworth, and Carolyn Lindgren, a colleague of Hainsworth. The Nursing Consortium for Research on Chronic Sorrow (NCRCS) was an outcome of this first meeting in the summer of 1989.

Subsequent to NCRCS’s establishment, members conducted numerous collaborative qualitative research studies on populations of individuals affected with chronic or life-threatening conditions, on family caregivers, and on bereaved individuals. Eakes focused her individual studies on those diagnosed with cancer, family caregivers of adult mentally ill children, and individuals who have experienced the death of a significant other. From 1992 to 1997, Eakes received three research grant awards from East Carolina University School of Nursing and two research grants from Beta Nu Chapter of Sigma Theta Tau International to support her research endeavors.

In addition to her professional publications, Eakes has conducted numerous presentations on issues related to grief-loss and death and dying to professionals and lay groups at local, state, national, and international levels. She has been heavily involved with the training of sudden infant death syndrome counselors for North Carolina and local and regional hospice volunteers. Eakes is active in efforts to improve the quality of care at the end of life and, toward that end, serves as a member of the Board of Directors of the End of Life Care Coalition of Eastern North Carolina.

In 2002 Eakes received the East Carolina University Scholar Teacher Award in recognition of excellence in the integration of research into teaching practices. In 1999 Eakes received the Best of Image award for theory publication presented by Sigma Theta Tau International Honor Society of Nursing for the publication, “Middle-Range Theory of Chronic Sorrow.” She was a finalist for the Oncology Nursing Forum Excellence in Writing Award in 1994. Other honors and awards include selection as North Carolina Nurse Educator of the Year by the North Carolina Nurses Association in 1991 and as Outstanding Researcher by Beta Nu Chapter of Sigma Theta Tau International Honor Society for Nurses in 1994 and 1998. Eakes has served as a reviewer for Qualitative Health Research, an international, interdisciplinary journal.

Eakes is Professor Emeritus, East Carolina University College of Nursing. Before her retirement she taught undergraduate courses in psychiatric and mental health nursing and nursing research, a master’s level course in nursing education, and an interdisciplinary graduate course titled “Perspectives on Death/Dying.” Currently, she is the Director of Clinical Education, Vidant Medical Center, in Greenville, North Carolina (G. Eakes, personal communication, 2012).

Mary lermann burke

Mary Lermann Burke was born in Sandusky, Ohio, where she grew up. She received a diploma in nursing from Good Samaritan Hospital School of Nursing in Cincinnati in 1962 and a postgraduate certification later that year from Children’s Medical Center in District of Columbia. After several years of work experience in pediatric nursing, Burke graduated Summa Cum Laude from Rhode Island College, Providence, with a bachelor’s degree in nursing. In 1982 she received her master’s degree in parent-child nursing from Boston University. During this program, she received a certificate in Parent-Child Nursing and Interdisciplinary Training in Developmental Disabilities from the Child Development Center of Rhode Island Hospital and the Section on Reproductive and Developmental Medicine, Brown University, in Providence. She received her doctorate of nursing science from Boston University in 1989.

Burke was inducted into Theta Chapter, Sigma Theta Tau, during her master’s program at Boston University in 1981 and Delta Upsilon Chapter of Sigma Theta Tau at Rhode Island College in 1988. She received a Doctoral Student Scholarship Award from the Theta Chapter in 1988. She received the 1996 Delta Upsilon Chapter Louisa A. White Award for Research Excellence.

During the period from 1991 through 1996, Burke received four Rhode Island College Faculty Research Grants for studies in the area of chronic sorrow. In 1998 she was awarded a grant from the Delta Upsilon Chapter for initial quantitative instrument development for the study of chronic sorrow. Burke was principal investigator on the Transition to Adult Living Project, funded by a grant from the Department of Health and Human Services, Maternal and Child Health Bureau, Genetics Services Branch, from 1992 through 1995. A New England Regional Genetics Group Special Projects Grant, The Transition to Adult Living Project—System Dissemination of Information, supplemented this in 1995. Burke was co–principal investigator.

In her early career, Burke practiced in the pediatric nursing specialty in both acute and primary settings. She joined the faculty of Rhode Island College Department of Nursing as a clinical instructor in 1980 and became a full-time instructor in 1982, assistant professor in 1987, associate professor in 1991, and professor in 1996. During this period, she taught pediatric nursing in both didactic and clinical courses. She also developed and taught a foundation nursing curriculum course encompassing nutrition, pharmacology, and pathophysiology. She retired from her Rhode Island College faculty position in December 2002.

Burke became interested in the concept of chronic sorrow during her master’s degree program while engaged in a clinical practicum at the Child Development Center of Rhode Island Hospital. Working with children with spina bifida and their parents, she developed the clinical hunch that the emotions displayed by the parents were consistent with chronic sorrow as first described by Olshansky (1962). Her master’s thesis, The Concerns of Mothers of Preschool Children With Myelomeningocele, identified emotions similar to chronic sorrow. She then developed the Burke Chronic Sorrow Questionnaire for her doctoral dissertation research, Chronic Sorrow in Mothers of School-Age Children With Myelomeningocele.

In June 1989, Burke presented her dissertation research at the Sigma Theta Tau International Research Congress in Taipei, Taiwan, where she interacted with Dr. Eakes of East Carolina University and Dr. Hainsworth of Rhode Island College. Subsequently, this group became the NCRCS, joined briefly by Dr. Carolyn Lindgren of Wayne State University. Together they developed a modified Burke/NCRCS Chronic Sorrow Questionnaire and conducted individually a series of studies that were analyzed collaboratively. Burke’s individual studies in this series focused on chronic sorrow in infertile couples, adult children of parents with chronic conditions, and bereaved parents. The collaboratively analyzed studies resulted in the development of a middle-range theory of chronic sorrow, published in 1998. Members of the Consortium, both individually and collaboratively, presented numerous papers on chronic sorrow at local, state, national, and international conferences and wrote 10 articles published in refereed journals, receiving the Best of Image Award in the Theory Category from Sigma Theta Tau International for their article, “Middle-Range Theory of Chronic Sorrow.” More recently, Burke collaborated with Dr. Eakes in the development of the Burke/Eakes Chronic Sorrow Assessment Tool.

Burke is active in numerous professional and community organizations. She is a member of the St. Joseph’s Health Services of Rhode Island Board of Trustees. She was awarded the Outstanding Alumna Award for Contributions in Nursing Education by Rhode Island College Department of Nursing and the Rhode Island College Alumni Honor Roll Award (L. Burke, personal communication, 2005).

Margaret A. Hainsworth

Margaret A. Hainsworth was born in Brockville, Ontario, Canada, and grew up in Prescott, Ontario. She entered the diploma school of nursing at the Brockville General Hospital, Brockville, Ontario, graduating in 1953. In 1959 she immigrated to the United States to attend George Peabody College for Teachers in Nashville, Tennessee, receiving a diploma in public health nursing. In 1974 she continued her education at Salve Regina College, Newport, Rhode Island, and received a baccalaureate degree in nursing in 1973 and a master’s degree in psychiatric and mental health nursing from Boston College in 1974. She received a doctoral degree in education administration from the University of Connecticut in 1986. In 1988 she was board certified as a clinical specialist in psychiatric and mental health nursing.

She was inducted into Sigma Theta Tau, Alpha Chi Chapter in 1978 and Delta Upsilon Chapter in 1989. In 1976 she was awarded an outstanding faculty award at Rhode Island College. In 1992 she was selected to attend the Technical Assistance Workshop and Mentorship for Nurses in Implementation of the National Plan for Research in Child and Adolescent Mental Disorders that was sponsored by the National Institutes of Health. In 1991 she was selected to review manuscripts for the Qualitative Health Research journal. In 1999 Hainsworth was accepted at the Royal Melbourne Institute of Technology in Melbourne, Australia, as a visiting fellow on a faculty exchange program.

Her practice in nursing was in the specialties of public health and psychiatric and mental health nursing. In 1974 she was accepted as a lecturer in the Department of Nursing at Rhode Island College and was promoted to full professor in 1992. Her major area of teaching was psychiatric care that consisted of both classroom lectures and clinical practice. She taught a course titled “Death and Dying” that became an elective in the college’s general studies program. Hainsworth always maintained her practice and was employed for 13 years as a consultant at the Visiting Nursing Association. She entered into a private practice at Bay Counseling Association in 1993 and maintained this practice for 5 years.

Her interest in chronic illness and its relationship to sorrow began in her practice as a facilitator for a support group for women with multiple sclerosis. This practice led to her dissertation work, An Ethnographic Study of Women With Multiple Sclerosis Using a Symbolic Interaction Approach. This research was accepted for a presentation at the Sigma Theta Tau Research Congress in Taipei, Taiwan, in 1989. At this conference, she became familiar with the research on chronic sorrow after attending a presentation by Burke.

Building on the work of Burke and Eakes, the NCRCS was established in 1989 to expand the understanding of chronic sorrow. Hainsworth was one of the four cofounders and remained an active member until 1996. The research began with four studies that focused on chronic sorrow in individuals in chronic life situations, and the members of the consortium analyzed data collaboratively. During the 7 years that she was a member, the consortium published 13 manuscripts and presented the findings from their studies at international, state, and regional conferences. In 1999 they were awarded the Best of Image Award in Theory from Sigma Theta Tau International (M. Hainsworth, personal communication, 2005).

Theoretical sources

The NCRCS based the middle-range theory of chronic sorrow on two main sources. The work of Olshansky (1962) was cited as the basis of the original concept of chronic sorrow (Eakes, Burke, & Hainsworth, 1998). Lazarus and Folkman’s (1984) model of stress and adaptation formed the foundation for the conceptualization of how people cope with chronic sorrow.

The concept of chronic sorrow originated with the work of Olshansky in 1962 (Lindgren et al., 1992). The NCRCS theorists cite Olshansky’s observations of parents with mentally retarded children that indicated these parents experienced recurrent sadness and coining of the term chronic sorrow. This original concept was described as “a broad, simple description of psychological reaction to a tragic situation” (Lindgren et al., 1992, p. 30)

During the 1980s, other researchers began to examine the experience of parents of children who were either physically or mentally disabled. This work validated a recurrent sadness and a never-ending nature of grief experienced by these parents. Previous to this work, grief had been conceptualized as a process that resolves over time that if unresolved is abnormal according to Bowlby and Lindemann’s work (Lindgren et al., 1992). In contrast to that time-bound conceptualization, in the concept of chronic sorrow it is inherent that recurrent sadness is a normal experience (Wikler, Wasow, & Hatfield as cited by Lindgren et al., 1992). Burke, in her study of children with spina bifida, defined chronic sorrow as “pervasive sadness that is permanent, periodic and progressive in nature” (Hainsworth, Eakes, & Burke, 1994, p. 60.)

The NCRCS did not confine their theory to the existence of chronic sorrow but sought to examine the response to grief. This group incorporated Lazarus and Folkman’s 1984 work on stress and adaptation as the basis for effective management methods described in their model (Eakes et al., 1998). The disparity encountered and the response to regrief stimulates individual coping mechanisms. There are categories of coping styles or management. Internal coping strategies include action-oriented, cognitive reappraisal, and interpersonal behaviors (Eakes et al., 1998). Thus the middle-range theory of chronic sorrow extended the theoretical base of chronic sorrow to not only the experience of chronic sorrow in certain situations but also the coping responses to the phenomenon.


Use of empirical evidence

Chronic sorrow

The empirical evidence supporting NCRCS’s initial conceptual definition of chronic sorrow was derived from interviews with mothers of children with spina bifida, which Burke (1989) conducted as part of her dissertation research. Through this work, Burke was able to define chronic sorrow as a pervasive sadness and found that the experience was permanent, periodic, and potentially progressive (Eakes et al., 1993). Burke’s initial work provided the foundation for subsequent series of studies, including the basis for interview guides used in these studies.

These NCRCS studies involved the following:

Based on these studies, the theorists postulated that chronic sorrow occurs in any situation in which the loss is unresolved. These studies did not demonstrate consistently that the associated emotions worsened over time. However, the theorists concluded that the studies did support the “potential for progressivity and intensification of chronic sorrow over time” (Eakes et al., 1998, p. 180).

The NCRCS theorists extended their studies to individuals experiencing a single loss (bereaved). They found that this population experienced these same feelings of chronic sorrow (Eakes, Burke, & Hainsworth, 1999).

Based on this extensive empirical evidence, the NCRCS theorists refined the definition of chronic sorrow as the “periodic recurrence of permanent, pervasive sadness or other grief-related feelings associated with ongoing disparity resulting from a loss experience” (Eakes et al., 1998, p. 180).

Triggers

Using the empirical data from the series of studies, the NCRCS theorists identified primary events or situations that precipitated the reexperience of initial grief feelings. These events were labeled chronic sorrow triggers (Eakes et al., 1993). The NCRCS compared and contrasted the triggers of chronic sorrow in individuals with chronic conditions, family caregivers, and bereaved persons (Burke, Eakes, & Hainsworth, 1999). For all populations, comparisons with norms and anniversaries were found to trigger chronic sorrow. Both family caregivers and persons with chronic conditions experienced triggering with management crises. One trigger unique for family caregivers was the requirement of unending caregiving. The bereaved population reported that memories and role change were unique triggers.

Management strategies

The NCRCS posited that chronic sorrow is not debilitating when individuals effectively manage feelings. The management strategies were categorized as internal or external. Self-care management strategies were designated as internal coping strategies. The NCRCS further designated internal coping strategies as action, cognitive, interpersonal, and emotional.

Action coping mechanisms were used across all subjects—individuals with chronic conditions and their caregivers (Eakes, 1993, 1995; Eakes et al., 1993, 1999; Hainsworth, 1994, 1995; Hainsworth et al., 1995; Lindgren, 1996). The examples provided are similar to distraction methods commonly used to cope with pain. For instance, “keeping busy” and “doing something fun” are given as examples of action-oriented coping (Eakes, 1995; Lindgren et al., 1992). The NCRCS theorists found that cognitive coping was common, and examples included “thinking positively,” “making the most of it,” and “not trying to fight it” (Eakes, 1995; Hainsworth, 1994; Lindgren, 1996). Interpersonal coping examples included “going to a psychiatrist,” “joined a support group,” and “talking to others” (Eakes et al., 1993; Hainsworth, 1994, 1995). Emotional strategy examples included “having a good cry” and expressing emotions (Eakes et al., 1998; Hainsworth et al., 1995). A management strategy was labeled effective when a subject described it as helpful in decreasing feelings of regrief.

External management was described initially by Burke as interventions provided by health professionals (Eakes et al., 1998). Health care professionals assist affected populations to increase their comfort through roles of empathetic presence, teacher-expert, and caring and competent professional (Eakes, 1993, 1995; Eakes et al., 1993, 1999; Hainsworth, 1994, 1995; Hainsworth et al., 1995; Lindgren, 1996).

In summary, an impressive total of 196 interviews resulted in the middle-range theory of chronic sorrow. The theorists summarized a decade of research with individuals with chronic sorrow and found that this phenomenon commonly occurs in persons with chronic conditions, in family caregivers, and in bereaved individuals (Burke et al., 1999; Eakes et al., 1998).

Major assumptions

Nursing

Diagnosing chronic sorrow and providing interventions are within the scope of nursing practice. Nurses can provide anticipatory guidance to individuals at risk. The primary roles of nurses include empathetic presence, teacher-expert, and caring and competent caregiver (Eakes et al., 1998).

Person

Humans have an idealized perception of life processes and health. People compare their experiences both with the ideal and with others around them. Although each person’s experience with loss is unique, there are common and predictable features of the loss experience (Eakes et al., 1998).

Health

There is a normality of functioning. A person’s health is dependent on adaptation to disparities associated with loss. Effective coping results in a normal response to life losses (Eakes et al., 1998).

Environment

Interactions occur within a social context, which includes family, social, work, and health care environments. Individuals respond to their assessment of themselves in relation to social norms (Eakes et al., 1998).

Theoretical assertions

Logical form

This theory is based on a series of qualitative studies. Through the analysis of 196 interviews, the middle-range theory of chronic sorrow evolved. With clear empirical evidence, the NCRCS theorists described the phenomenon of chronic sorrow, identified common triggers of regrief, and described internal coping mechanisms and the role of nurses in the external management of chronic sorrow.

Acceptance by the nursing community

Three perspectives—practice, education, and research—provide a framework for examining the nursing community’s acceptance of the NCRCS’s work. An examination of each perspective follows.

Practice

Work original to the nursing consortium for research on chronic sorrow

The series of studies by the NCRCS, which form the foundation of the middle-range theory of chronic sorrow (Eakes et al., 1998), are replete with implications for practice. Each article included a section that related the findings to clinical nursing practice (Burke et al., 1999; Eakes, 1993, 1995; Hainsworth, 1994; Hainsworth et al., 1993, 1994, 1995; Lindgren, 1996; Lindgren et al., 1992). The NCRCS work provides suggestions for nurses to assist individuals and family caregivers to manage the milestones or triggering events effectively. More specifically, the work identifies nursing roles as empathetic presence, teacher-expert, and caring and competent professional (Eakes et al., 1993). In addition, the original NCRCS work has provided other authors a basis for publications that are directed to a practice-focused audience.

Literature derived from the nursing consortium for research on chronic sorrow

Several non-NCRCS nurse authors have published articles that cite NCRCS studies directed to practicing clinicians (Gedaly Duff, Stoger, & Shelton, 2000; Gordon, 2009; Joseph, 2012; Kerr, 2010; Marcella-Brienza, 2015; Scornaienchi, 2003, Vitale & Falco, 2014). Other practice-focused literature, although not nurse authored, provided practice guidance that nurses would find useful (Doka, 2004; Harris & Gorman, 2011; Marcella-Brienza, 2015; Rossheim & McAdam, 2010; Weingarten, 2012). Although these works relate to practice, they can also be considered educationally related. The next section presents additional evidence supporting the relevance of the NCRCS’s work on chronic sorrow for the educational community.

Education

The use of the NCRCS’s work in undergraduate, graduate research, and continuing education lends support for its acceptance by the educational community.

Undergraduate education: Standardized nursing languages

Reviewing the literature on standardized nursing languages reveals that chronic sorrow is a diagnostic category (North American Nursing Diagnosis Association [NANDA], 2014) with related expected outcomes and suggested interventions (Johnson et al., 2011). Comparison of the definitions of chronic sorrow used by NANDA International (NANDA-I) and NCRCS (Eakes et al., 1998) reveals essentially similar dimensions. Several widely used nursing diagnosis textbooks (Ackley & Ladwig, 2013; Carpenito-Moyet, 2014; Doenges, Moorhouse, & Murr, 2016) cite the work of the NCRCS or authors who used the NCRCS’s work in the explication of the linkages among chronic sorrow as a diagnostic category, interventions, and outcomes. The linkages among the diagnostic categories of NANDA-I, the Nursing Outcomes Classification (NOC), and Nursing Interventions Classification (NIC) (Johnson et al., 2012) hold educational implications for undergraduate nursing education, because they provide guidance for both nursing students and educators—guidance to nursing students in learning clinical decision processes and to nurse educators teaching clinical decision processes as well as designing curricula. Moreover, the linkages refocus care planning to include attention to outcomes, an essential step in teaching evidence-based practice (Pesut & Herman, 1998).

Graduate research education: Nursing

The use of NCRCS’s theoretical work in unpublished master’s theses and doctoral dissertations and dissertation-related articles provides evidence of its use in graduate nursing education. These studies are categorized here according to graduate level and topic.

Graduate research education: Other disciplines

Graduate students in other professional disciplines, including education, social work, psychology, education, and family life, have conducted dissertational studies using the NCRCS’s work. These unpublished studies, listed here according to topic, hold relevance for nursing practice.

Continuing education

Several authors used the consortium’s work on chronic sorrow in published articles that had, at the time of publishing, continuing education offerings designed for clinicians who work with families with chronically ill members (Doornbos, 1997; Hobdell et al., 2007; Mallow & Bechtel, 1999; Meleski, 2002; Melnyk et al., 2001). Drench’s (2003) course for physical therapists and physical therapy assistants presented content on loss and grief that included the NCRCS’s work.

Research

A review of published research that has used the NCRCS’s work revealed that researchers have extended the work through studies conducted with representatives of populations studied previously and with new populations from international researchers.

Although most of the authors were from the United States, the literature reflects an international influence, with publications by nurses from Australia (Maltby et al., 2003; Whittingham et al., 2013), New Zealand (Mercer, 2015), Iran (Nikfarid et al., 2015), Sweden (Ahlström, 2007; Isaksson & Ahlström, 2008; Pejlert, 2001), Uganda (Olwit et al., 2015), and the United Kingdom (Bowes et al., 2009; Lowes & Lyne, 2000). Several studies were written by occupational therapists, two by psychologists and one by sociologists, supporting the assertion that the NCRCS work is the basis for international and interdisciplinary research. Application of this middle-range theory to research is seen in current nursing literature (Eakes, 2013).

Further development

To date most of the research efforts related to the middle-range theory of chronic sorrow used qualitative methods and focused on identifying the concept’s occurrence in other populations. Further development of the theory would be enhanced through instrument development studies, designed to measure the intensity of chronic sorrow at the interval or ratio level. Current instruments, the Burke/Eakes Chronic Sorrow Assessment (Eakes, 2013) and the Kendall Chronic Sorrow Instrument (Kendall, 2005), yield data at the nominal or ordinal level. Ratio or interval chronic sorrow–intensity data would enhance studies designed to measure the effectiveness of nursing roles and interventions in achievement of the outcomes identified in the NOC system, such as “Acceptance: Health Status . . . Depression Level . . . Hope . . . Mood Equilibrium” (Johnson et al., 2012, pp. 220–221). Development of this type of research would provide the empirical support needed for evidence-based nursing practice.

Critique

Clarity

This theory clearly describes a phenomenon that is observed in the clinical area when loss occurs, and it is certainly evident that it is accepted in nursing practice. As indicated previously, a nursing diagnosis of chronic sorrow is included in the standardized languages of NANDA-I and is defined as cyclical, recurrent, and potentially progressive and, as such, is consistent with the definition of the NCRSC theorists. In each of the published works of these theorists, key concepts are defined, and this middle-range theory describes the proposed relationship between these concepts. The relationship between concepts makes intuitive sense. For example, it is clear that effective management, whether internal or external, will lead to increased comfort, and, conversely, ineffective management will lead to increased discomfort and intensity of chronic sorrow. As a middle-range theory, the scope is limited to explanation of a single phenomenon, that of response to loss, and is congruent with clinical practice experience. As Eakes has stated, the beauty of this middle-range theory is that it rings true with practitioners, students, and educators, as is evident from the continued communication nationally and internationally (G. Eakes, personal communication, May 2012).

One unclear aspect of the theory is an explanation for why not all individuals with unresolved losses experience chronic sorrow. Some, albeit few, of the NCRCS’s interviewees did not experience the symptoms labeled as chronic sorrow. No further data have been provided about these individuals. Do individuals who do not experience chronic sorrow have different personality characteristics, such as resiliency, or receive different health care interventions at the time of the loss? What would the data from these individuals suggest about coping with ongoing loss?

Another concept that needs clarification is the progression of chronic sorrow. Although chronic sorrow is described as potentially progressive, what is the progression, and is this progression pathological in nature?

Clarification of the categories of internal management strategies is warranted. It is unclear to these reviewers how problem-oriented and cognitive strategies are different. Likewise, the emotive-cognitive, emotional, and interpersonal strategies are not clearly described. There is some obvious overlap between external versus internal management when the word interpersonal is used to describe seeking professional help.

Simplicity

The theoretical model of chronic sorrow (Fig. 31.1) enhances the understanding of the relationship between the variables. With this model, it is clear that chronic sorrow is cyclical in nature, pervasive, and potentially progressive. Furthermore, with the subconcepts of internal versus external management and ineffective versus effective management, it is clear what type of assessment and at what point appropriate intervention by nurses and other health care providers would be best to prevent chronic sorrow from becoming progressive. With a limited number of defined variables, the theory is succinct and readily understood. As a middle-range theory, it is useful for research design and practice guidance.

Generality

The concept of chronic sorrow began with the study of parents of children with a physical or cognitive defect. The NCRCS theorists, through their generated empirical evidence, expanded the theory to include a variety of loss experiences. The theory clearly applies to a wide range of losses and is applicable to the affected individual as well as to the caregivers and the bereaved. In addition, the theory is useful to a variety of health care practitioners. With these concepts, the unique nature of the experience is captured with the broadness of the concepts such as triggers. The triggers and the management strategies are unique to the individual situation and thus allow the application to a wide variety of situations.

Empirical precision

As is characteristic of middle-range theory, the limited scope readily allows researchers to study the phenomenon. With a limited number of variables and defined relationships among the variables, researchers are able to generate hypotheses related to the study of nursing interventions that promote effective management strategies for chronic sorrow. These outcome studies provide and add to the foundation of evidence-based practice.

Because the theory was derived from empirical evidence, it has clear utility for further research. The clear definition of chronic sorrow allows the study of individuals with a variety of losses and those loss situations that commonly result in chronic sorrow. In their study of bereaved individuals, Eakes and colleagues (1999) identified symptoms of chronic sorrow in most subjects. Through further study, researchers can devise assessment tools for clinical practice.

Derivable consequences

As a consequence of this rich body of research, chronic sorrow is a widely accepted phenomenon, as is evident by its inclusion in NANDA-I diagnoses. Nurses and other health care professionals have found validity for their experiences with loss in the clinical arena. Subsequently, health care practitioners are able to normalize the experience. As Eakes stated, “chronic sorrow is like the pregnancy experience, it is a normal process in which clients can benefit from guidance and support of health care professionals” (G. Eakes, personal communication, May 2012). Eakes further stated that this experience is unique to each individual and to each situation.

Summary

Loss is an experience common to all individuals. This middle-range theory describes the phenomenon of chronic sorrow as a normal response to the ongoing disparity created by the loss. The major concepts are described and include disparity, triggers, and management strategies (internal and external). The theoretical sources and empirical evidence are described. The chapter presents evidence that the theory is accepted and used in practice, education, and research. It is referenced internationally by nurses and by providers in other disciplines. Suggestions for further development and research are presented. A thorough critique describes the clarity of concepts and the simplicity and the usefulness of the theory for evidence-based research.


CASE STUDY

Susan Jones is a 21-year-old woman who sustained a spinal cord injury at the age of 14 years as a result of a diving accident. She is quadriplegic and attends a local college. Her mother, Mary Jones, is her primary caregiver. Mrs. Jones complains of difficulty sleeping and has frequent headaches. As the nurse, you suspect that Mrs. Jones may be experiencing chronic sorrow.

Using the Burke/NCRCS Chronic Sorrow Questionnaire (caregiver version) as an interview guide, you find evidence of chronic sorrow (Eakes, 1995). Mrs. Jones describes frequent feelings of being overwhelmed. She expresses that she feels both angry at times and heartbroken that her daughter will never have a normal life. She indicates that she has had these feelings off and on since her daughter’s accident. Furthermore, she tells you that she sees no end to her caregiving responsibilities. These feelings are strongest when her friends’ children get married and get jobs away from home. She copes with these feelings by trying to focus on the positive (her daughter is alive and her sons are doing well) and talking with a few close friends.

You reassure Mrs. Jones that she is not alone in her situation, and that it is normal to have these feelings. In the course of the interview, you find that Mrs. Jones has not sought professional counseling help. Mrs. Jones tells you that she feels better, because this is the first time a health professional has asked her about her feelings. With Mrs. Jones, you begin to strategize on finding respite care and a regular mental health counselor to assist her in coping with chronic sorrow.

Critical thinking activities

Points for further study



*Photo credit: Center for Health Sciences Communication, Brody School of Medicine, East Carolina University, Greenville, NC.

Photo credit: Olan Mills Portrait Studio, Centerdale, RI.