Agency for Toxic Substances and Disease Registry (ATSDR), A primer on health risk communication: principles and practices. Overview of issues and guiding principles, 2006 Retrieved April 1, 2009, from http://www.atsdr.cdc.gov/risk/-riskprimer/vision.html
Agency for Toxic Substances and Disease Registry (ATSDR), Medical management guideline for parathion, 2010 Retrieved August 2, 2011, from http://www.atsdr.cdc.gov/MMG/MMG.asp?id=1140&tid=246
Boscarino, J., et al. Fear of terrorism and preparedness in New York City 2 years after the attacks: implications for disaster planning and research. J Public Health Manag Pract. 2006;12(6):505–513.
Caplan, G. Principles of preventive psychiatry. New York: Basic Books; 1964.
Carter-Pokras, O., et al. The environmental health of Latino children. J Pediatr Healthc. 2007;21(5):307–314.
Centers for Disease Control and Prevention (CDC), Emergency preparedness & response, 2009 Retrieved March 19, 2009, from http://www.bt.cdc.gov
Children’s Environmental Health Network, Resource guide on children’s environmental health, 2006 Retrieved March 19, 2009, from http://www.cehn.org/cehn/-resourceguide/rgtoc.html
Drayna, P., et al. Association between rainfall and pediatric emergency department visits for acute gastrointestinal illness. Environ Health Perspect. 2010;118:1439–1443.
Environmental Protection Agency (EPA), Fact sheet: Water works: information for older adults and family caregivers. (publication no. EPA-100-F-09–044) 2009.
Gershon, R., et al. Home health care patients and safety hazards in the home: preliminary findings. Rockville, MD: Agency for Healthcare Research and Quality (AHRQ); 2008.
Holmes, S.M. An ethnographic study of the social context of migrant health in the United States. PLoS Med. 2006;3(10):e448.
Lee, B.Y., et al. The timing of influenza vaccination for older adults (65 years and older). Vaccine. 2009;27(50):7110–7115.
Lin, C.G., et al. Pediatric lead exposure from imported Indian spices and cultural powders. Pediatrics. 2010;125(4):e828–e835.
Murdoch, S., Cymet, T.C. Treating victims after disaster: physical and psychological effects. Compr Ther. 2006;32(1):39–42.
U.S. Army Medical Research Institute of Infectious Diseases. USAMRIID’s medical management of biological casualties handbook, ed 6. Fort Detrick, MD: Author; 2005.
Veenema, T.G. Disaster nursing and emergency preparedness for chemical, biological and radiological terrorism and other hazards, ed 2. New York: Springer; 2007.
Risk for Contamination
Risk Control, Health Beliefs: Perceived Threat, Knowledge: Health Resources, Knowledge: Health Behavior, Community Disaster Readiness, Community Health Status. See Contamination for other possible NOC outcomes.
Environmental Risk Protection, Bioterrorism Preparedness, Environmental Management: Safety, Health Education, Health Screening, Immunization/Vaccination Management, Risk Identification, Surveillance: Safety, Community, Communicable Disease Management, Community Disaster Preparedness, Health Policy Monitoring
Conduct surveillance for environmental contamination. Notify agencies authorized to protect the environment of contaminants in the area. Early surveillance and detection are critical components of preparation (Murdoch & Cymet, 2006; Veenema, 2007)
• Assist individuals to modify the environment to minimize risk or assist in relocating to safer environment. Modification of the environment will decrease the risk of actual contamination occurring (Veenema & Toke, 2006).
• Schedule mass casualty and disaster readiness drills. Practice in handling contamination occurrences will decrease the risk of exposure during actual contamination events (Chung & Shannon, 2005).
• Provide accurate information on risks involved, preventive measures, use of antibiotics, and vaccines. Well-managed efforts at communication of contamination information ensure that messages are correctly formulated, transmitted, and received, and that they result in meaningful actions (ATSDR, 2006).
• Assist to deal with feelings of fear and vulnerability. EB: Interventions aimed at supporting an individual’s coping help the person deal with feelings of fear, helplessness, and loss of control that are normal reactions in a crisis situation (Boscarino et al, 2006).
• For more interventions including Pediatric, Geriatric, Multicultural, and Home Care, see the Contamination care plan.
Agency for Toxic Substances and Disease Registry (ATSDR), Medical management guideline for parathion, 2012 Retrieved August 2, 2011, from http://www.atsdr.cdc.gov/MMG/MMG.asp?id=1140&tid=246
Boscarino, J., et al. Fear of terrorism and preparedness in New York City 2 years after the attacks: implications for disaster planning and research. J Public Health Manag Pract. 2006;12(6):505–513.
Chung, S., Shannon, M. Hospital planning for acts of terrorism and other public health emergencies involving children. Arch Dis Child. 2005;90(12):1300–1307.
Murdoch, S., Cymet, T.C. Treating victims after disaster: physical and psychological effects. Compr Ther. 2006;32(1):39–42.
Veenema, T.G. Disaster nursing and emergency preparedness for chemical, biological and radiological terrorism and other hazards, ed 2. New York: Springer; 2007.
Veenema, T., Toke, J. Early detection and surveillance for biopreparedness and emerging infectious diseases. Online J Issues Nurs. 2006;11(1):3.
Risk for adverse reaction to iodinated Contrast media
At risk for any noxious or unintended reaction associated with the use of iodinated contrast media that can occur within 7 days after contrast agent injection
Anxiety; concurrent use of medications (e.g., beta-blockers, interleukin-2, metformin, nephrotoxic medications); dehydration; extremes of age; fragile veins (e.g., prior or actual chemotherapy treatment or radiation in the limb to be injected, multiple attempts to obtain intravenous access, indwelling intravenous lines in place for more than 24 hours, previous axillary lymph node dissection in the limb to be injected, distal intravenous access sites: hand, wrist, foot, ankle); generalized debilitation; history of allergies; history of previous adverse effect from iodinated contrast media; physical and chemical properties of the contrast media (e.g., iodine concentration, viscosity, high osmolality, ion toxicity); unconsciousness; underlying disease (e.g., heart disease, pulmonary disease, blood dyscrasias, endocrine disease, renal disease, pheochromocytoma, autoimmune disease)
Protect clients from contrast media–induced nephropathy by taking the following actions:
Watching for closely spaced studies using contrast media and consulting with provider for change in scheduling of studies if needed (Cheung, Ponnusamy & Anderton, 2008). Multiple administration of contrast within 72 hours is considered a risk factor for CIN (O’Donovan, 2010).
Notifying the provider and the radiology staff if the client has preexisting renal disease. Clients with preexisting impaired renal function are prone to develop acute contrast media induced nephropathy (CIN) (Schilcher et al, 2011; Wong et al, 2011).
Ensuring that clients having diagnostic testing with contrast are well hydrated with IV saline as ordered before and after the examination. EB: Hydration with crystalloids has been shown to prevent renal insufficiency by diluting the IV contrast. Fluids without salt have been shown to increase acute kidney injury (Rudnick, Goldfarb, & Tumlin, 2008).
Recognize that many clients with decreased renal function are not aware of their health status, and that a questionnaire checklist administered before testing may not be satisfactory to find clients with impaired renal function that should receive contrast media carefully or who are not a candidate for testing utilizing contrast media because of possible increased renal dysfunction. EB: A study found that use of a pre-procedure checklist was not effective in identifying all the clients with a history of chronic kidney disease to protect them from further kidney damage; instead point-of-care creatine testing was recommended (Kalisz et al, 2011).
Recognizing that cancer clients are often very vulnerable to contrast induced nephropathy due to frequent imaging examinations. Cancer clients have frequent examinations requiring contrast for tumor staging and assessment of treatment response. In addition the risk is compounded by advancing age, co-administration of nephrotoxic chemotherapy drugs, and dehydration from gastrointestinal complications from drugs and radiation (Heiken, 2008).
Monitor the client carefully for symptoms of hypovolemia following use of contrast media including intake and output, blood pressure measurements, and new onset of postural hypotension with dizziness. Hypovolemia can happen following contrast media administration due to the increased osmolarity of the contrast media, resulting in postprocedure diuresis (O’Donovan, 2011).
Monitor the client carefully for symptoms of acute failure following use of contrast media including decreased or normal urinary output, and increased creatinine levels. Contrast media is thought to be harmful to the kidneys in several ways, through being cytotoxic to the kidney itself, through ischemia of the kidneys, and renal cell necrosis. Damage to the kidney results in acute renal failure (O’Donovan, 2010). See Risk for ineffective Renal Perfusion if CIN is present for further interventions regarding kidney function.
• Recognize that both allergic and anaphylactoid reactions can occur. Anaphylaxis occurs rapidly, often within 20 minutes of injection, versus a less serious anaphylactoid reaction, which can occur later after an hour. Hypersensitivity reactions can be divided into immediate occurring less than 1 hour of administration and less immediate occurring more than 1 hour after injection (Brockow & Ring, 2010).
• Watch carefully for symptoms of a reaction, which can be either mild, moderate, or severe. Report all symptoms to primary care physician because symptoms can advance from mild to severe rapidly.
• Mild Reactions: Urticaria, pruritus, rhinorrhea, nausea, emesis, diaphoresis, coughing, dizziness
• Moderate Reactions: Persistent emesis, widespread urticaria, headache, edema of the face, laryngeal edema, mild dyspnea, palpitations, tachycardia/bradycardia, hypertension, abdominal cramps
• Severe Reactions: Severe bronchospasm, severe arrhythmias, severe hypotension, pulmonary edema, laryngeal edema, seizures, syncope, death (Wilson, 2011)
• After diagnostic testing using contrast media given IV, inspect the IV site used for administration for possible problems such as extravasation, or development of compartment syndrome with excessive amounts of contrast pushed into the tissues under pressure. The incidence of serious complications associated with the media has increased since advent of use of power or pressure mechanical injectors. Unfortunately compartment syndrome though rare can result in infection, loss of use of the affected extremity, necrosis, skin sloughing, amputation, need for skin grafting, paralysis, and death (Wilson, 2011).
• Recognize that a vascular access device utilized for administration of contrast media can rupture from the high pressures utilized to administer the contrast media. The Food and Drug Administration (FDA) has received more than 250 adverse event reports in which vascular access devices have ruptured when used with power injectors. The adverse events include rupture and device fragmentation (Earhart & McMahon, 2011).
• Screen the elderly client thoroughly before diagnostic testing utilizing contrast media. The elderly are more likely to have pre-existing renal failure, along with other comorbidities and are more vulnerable to develop renal damage (Cheung et al, 2008; O’Donovan, 2011).
Brockow, K., Ring, J. Anaphylaxis to radiographic contrast media. Curr Opin Allergy Clin Immunol. 2010;11(4):326–331.
Cheung, C., Ponnusamy, A., Anderton, J. Management of acute renal failure in the elderly patient. Drugs Aging. 2008;25(6):455–476.
Earhart, A., McMahon, P. Vascular access and contrast media. J Infusion Nurs. 2011;34(2):97–105.
Heiken, J.P. Contrast safety in the cancer patient: preventing contrast-induced nephropathy. Cancer Imaging. 2008;8(Suppl A):S124–S127.
Kalisz, K.R., et al. Detection of renal dysfunction by point-of-care creatinine testing in patients undergoing peripheral MR angiography. AJR. 2011;197(2):430–435.
O’Donovan, K. Preventing contrast-induced nephropathy part 1: what is CIN? BJCN. 2010;5(12):576–581.
O’Donovan, K. Preventing contrast-induced nephropathy part 2: preventive strategies. BJCN. 2011;6(1):6–10.
Rudnick, M.R., Goldfarb, S., Tumlin, J. Contrast induced nephropathy: is the picture any clearer? Clin J Am Soc Nephrol. 2008;3(1):261–262.
Schilcher, G., et al. Early detection and intervention using neutrophil gelatinase-associated lipocalin (NGAL) may improve renal outcome of acute contrast media induced nephropathy: a randomized controlled trial in patients undergoing intra-arterial angiography (ANTI-CIN Study). BMC Nephrol. 2011;17:12–39.
Wilson, B. Contrast media-induced compartment syndrome. Radiol Technol. 2011;83(1):63–77.
Wong, P.C., et al. Pathophysiology of contrast-induced nephropathy. Int J Cardiol. 2011;158(2):186–192.
Readiness for enhanced community Coping
Pattern of community activities for adaptation and problem solving that is satisfactory for meeting the demands or needs of the community but that can be improved for management of current and future problems/stressors
One or more characteristics that indicate effective coping:
Active planning by community for predicted stressors; active problem solving by community when faced with issues; agreement that community is responsible for stress management; positive communication among community members; positive communication between community/aggregates and larger community; programs available for recreation; programs available for relaxation; resources sufficient for managing stressors
note: Interventions depend on the specific aspects of community coping that can be enhanced (e.g., planning for stress management, communication, development of community power, community perceptions of stress, community coping strategies). Nursing interventions are conducted in collaboration with key members of the community, community/public health nurses, and members of other disciplines (Anderson & McFarlane, 2011).
• Describe the roles of community/public health nurses in working with healthy communities. EBN: Nurses at general and specialists’ levels (bachelor’s and master’s degrees) have significant roles in helping communities to achieve optimum health, including coping with stress (Chinn, 2012; Stanhope & Lancaster, 2009).
• Help the community to obtain funds for additional programs. EBN: Healthy communities may need additional funding sources to strengthen community resources (Anderson & McFarlane, 2011; Chinn, 2012).
• Encourage positive attitudes toward the community through the media and other sources. EB: Negative attitudes or stigmas create additional stress and deficits in social support (Anderson & McFarlane, 2011; Chinn, 2012; Stanhope & Lancaster, 2009).
• Help community members to collaborate with one another for power enhancement and coping skills. EBN: Community members may not have sufficient skills to collaborate for enhanced coping. Health care providers can promote effective collaboration skills (Anderson & McFarlane, 2011; Chinn, 2012).
• Assist community members with cognitive skills and habits of mind for problem solving. EBN: The cognitive skills and habits of mind of critical thinking support problem-solving ability (Rubenfeld & Scheffer, 2010).
• Demonstrate optimum use of power resources. EBN: Optimum use of power resources and working for community empowerment supports coping (Chinn, 2012).
• Reduce poverty whenever possible. EB: Poverty is a major determinant of poor health, and people living on low income consistently have higher rates of morbidity and mortality due to chronic and acute illness. Therefore, primary health care providers should consider and address income as a distinct risk to health, and researchers should explore these issues with a broader group of primary care providers and people who live in poverty (Bloch, Rozmovits, & Giambrone, 2011).
Collaborate with community members to improve educational levels within the community. EB: Patient safety, self-care behaviors, adherence to treatment plans, knowledge of one’s medical condition, health care quality, and positive health outcomes are compromised by low health literacy. There is also compromised physical and mental health, as well as greater risk of hospitalization, and increased mortality (Evangelista et al, 2010).
Refer to Ineffective community Coping for additional references.
Bloch, G., Rozmovits, L., Giambrone, B. Barriers to primary care responsiveness to poverty as a risk factor for health. BMC Fam Pract. 2011;12:62.
Evangelista, L.S., et al. Health literacy and the patient with heart failure—implications for patient care and research: a consensus statement of the Heart Failure Society of America. J Card Fail. 2010;16(1):9–16.
Rubenfeld, M.G., Scheffer, B.K. Critical thinking tactics for nurses: achieving IOM competencies, ed 2. Boston: Jones and Bartlett; 2010.
Stanhope, M., Lancaster, J. Foundations of nursing in the community: community-oriented approach, ed 3. St Louis: Mosby; 2009.
Defensive Coping
Patricia Ferreira, RN, MSN, Michelangelo Juvenak, Biologist/Immunologist, MSc, Phd and Gail B. Ladwig, MSN, RN
Repeated projection of falsely positive self-evaluation based on a self-protective pattern that defends against underlying perceived threats to positive self-regard
Denial of obvious problems; denial of obvious weaknesses; difficulty establishing relationships; difficulty in perception of reality testing; difficulty maintaining relationships; grandiosity; hostile laughter; hypersensitivity to criticism; hypersensitivity to slight; lack of follow-through in therapy; lack of follow-through in treatment; lack of participation in therapy; lack of participation in treatment; projection of blame; projection of responsibility; rationalization of failures; reality distortion; ridicule of others; superior attitude toward others
Suggested Nursing Interventions
Body Image Enhancement, Complex Relationship Building, Coping Enhancement, Patient Contracting, Self-Awareness Enhancement, Self-Esteem Enhancement, Socialization Enhancement, Surveillance
• Assess for possible symptoms associated with defensive coping: depressive symptoms, excessive self-focused attention, negativism and anxiety, hypertension, post-traumatic stress disorder (PTSD) (e.g., exposure to terrorism), unjust world beliefs. Depression is often associated with use of defensive coping (Hobfoll, Canetti-Nisim, & Johnson, 2006). CEB: The heightened self-focused attention might result from automatically instigated states of self-focused attention and paradoxical effects of defensive efforts to avoid self-focus. This study demonstrated, in group comparisons, that negative affect group obtained higher scores on the “Self-reflectiveness scale” than the control group (p < 0.03) (Höping, de Jong-Meyer, & Abrams, 2006). Repressive (or defensive) coping has been associated with elevated blood pressure levels, essential hypertension, and paroxysmal hypertension. Cardiovascular clients who use a repressive style have shown mixed results during recuperation (Gleiberman, 2007). In this study, authors related that exposure to terrorism was significantly related to greater loss and gain of psychosocial resources and to greater posttraumatic stress disorder (PTSD) and depressive symptoms (Hobfoll, Canetti-Nisim, & Johnson, 2006). In two studies, the Unjust World Views Scale (UJWVS) was developed. Belief in an unjust world was related to defensive coping, anger, and perceived future risk. These findings contribute to theory development and suggest that a belief in an unjust world may serve a self-protective function. Clinical implications are discussed as unjust world views also were found to be potentially maladaptive (Lench & Chang, 2007).
• Stimulate cognitive behavioral stress management (CBSM). CEB: Although denial may be an effective means of distress reduction in the short term, reliance on this coping strategy may result in a decreased capacity to effectively manage a variety of disease-related stressors in the long term. CBSM addresses this potentially detrimental pattern by teaching stress reduction skills that may decrease depressed mood via reduced reliance on denial coping (Carrico et al, 2006).
• Ask appropriate questions to assess whether denial (defensive coping) is being used in association with alcoholism. CEB: Alcohol abuse is a major problem in the United States, but individuals are not getting treatment. In this survey, denial or refusal to admit severity and fear of social embarrassment were the top two reasons for not seeking help (To & Vega, 2006).
• Promote interventions with multisensory stimulation environments. EB: Multisensory stimulation environments (MSEs) are a popular space for intervention in the numerous forms of disability, with occupational, therapeutic, or educational objectives (Castelhano & Roque, 2009).
• Empower the client/caregiver’s self-knowledge. EB: Theory of therapist resilience: the theory that was constructed included a central category (Integration of Self with Practice), a paradigm (Trust in Self), and two main categories (Career Development and Practice of Therapy). The process involved an initial calling, a positive agency experience, career corrections, the influence of relationships, and a move to a more flexible environment (Clark, 2009).
Identify problems with alcohol in the elderly with the appropriate tools and make suitable referrals. Tools such as the Alcohol Use Disorders Identification Test (AUDIT), Michigan Alcohol Screening Test-Geriatric Version (MAST-G), and the Alcohol-Related Problems Survey (ARPS) may have additional use in this population. Brief interventions have been shown to be effective in producing sustained abstinence or reducing levels of consumption, thereby decreasing hazardous and harmful drinking (Culberson, 2006).
• Encourage exercise for positive coping. CEB: After a 10-week period, the elderly participants in this exercise group reported significant improvements in stress, mood, and several quality-of-life indices (Starkweather, 2007).
• Stimulate individual reminiscence therapy. EB: After eight sessions, an elderly woman had a happier expression on her face, was willing to express herself more verbally, had more interaction with others, and required medication less frequently to help her sleep (Chou, Lan, & Chao, 2008).
• Stimulate group reminiscence therapy. CEB: Participation in reminiscence activities can be a positive and valuable experience for demented older persons. Consequently, the development of a structured care program for elderly persons with cognitive impairment and the need for long-term care is essential. Thus, health providers in long-term care facilities should be trained in reminiscence group therapy and to be able to deliver such a program to the targeted group (Wang, 2007).
• Acknowledge racial/ethnic differences at the onset of care. CEB: Acknowledgment of race/ethnicity issues will enhance communication, establish rapport, and promote treatment outcomes (D’Avanzo et al, 2001). African American parents who denied experiences of racism reported higher rates of behavior problems in their children, in contrast to African American parents who actively coped with racism and reported lower levels of behavior problems in their children (Caughy, O’Campo, & Muntaner, 2004).
• Assess an individual’s sociocultural backgrounds in teaching self-management and self-regulation as a means of supporting hope and coping with a diagnosis of type 2 diabetes. EBN: Findings obtained from the themes of this study illustrated that self-management of clients with diabetes is highly related to their own sociocultural environment and experiences (Lin et al, 2008).
• Encourage the client to use spiritual coping mechanisms such as faith and prayer. CEB & EBN: Prayer is a powerful way of coping and is practiced by all Western religions and several Eastern traditions (Mohr, 2006). Spirituality inspired hope among caregivers of stroke clients (Pierce et al, 2008). This study indicates that black American young adult college students may utilize religious coping methods for psychological stress (Kohn-Wood et al, 2012)
• Encourage spirituality as a source of support for coping. EB: The association among spirituality/religiosity, positive appraisals, and internal adaptive coping strategies indicates that the utilization of spirituality/religiosity goes far beyond fatalistic acceptance, but can be regarded as an active coping process (Büssing et al, 2009).
Refer the client for a behavioral program that teaches coping skills via “Lifeskills” workshop and/or video. CEB: Commercially available, facilitator- or self-administered behavioral training products can have significant beneficial effects on psychosocial well-being in a healthy community sample (Kirby et al, 2006).
Client/Family Teaching and Discharge Planning:
• Teach coping skills to family caregivers of cancer clients. CEB: A coping skills intervention was effective in improving caregiver quality of life, reducing burden related to client’s symptoms, and caregiving tasks compared with hospice care alone or hospice plus emotional support (McMillan et al, 2006).
• Teach caregivers the COPE intervention (creativity, optimism, planning, expert information) to assist with symptom management. CEB: Symptom distress, a measure that encompasses client suffering along with intensity, was significantly decreased in the group in which caregivers were trained to better manage client symptoms (McMillan & Small, 2007).
• Family-based intervention may prevent anxiety disorders in the offspring of parents with anxiety disorders. EB: Parental satisfaction with the intervention was high. Findings suggest that a family-based intervention may prevent the onset of anxiety disorders in the offspring of parents with anxiety disorders (Ginsburg, 2009).
Refer to Ineffective Coping for additional references.
Büssing, A., et al. Are spirituality and religiosity resources for patients with chronic pain conditions? Pain Med. 2009;10(2):327–339.
Carrico, A.W., et al. Reductions in depressed mood and denial coping during cognitive behavioral stress management with HIV-positive gay men treated with HAART. Ann Behav Med. 2006;31(2):155–164.
Castelhano, N, Roque L: “The integration of the Computer-mediated Ludic Experience in Multisensory Environments,” in Proc. of the DiGRA (Digital Conference on Information Systems) 2009-Breaking New Ground: Innovation in Games, Play, Practice and Theory, Newport, UK, September 2009
Caughy, M.O., O’Campo, P.J., Muntaner, C. Experiences of racism among African American parents and the mental health of their preschool-aged children. Am J Public Health. 2004;94(12):2118–2124.
Chou, Y.C., Lan, Y.H., Chao, S.Y. Application of individual reminiscence therapy to decrease anxiety in an elderly woman with dementia. Hu Li Za Zhi. 2008;55(4):105–110.
Clark, P. Resiliency in the practicing marriage and family therapist. J Marital Fam Ther. 2009;35(2):231–247.
Culberson, J.W. Alcohol use in the elderly: beyond the CAGE. Part 2: Screening instruments and treatment strategies. Geriatrics. 2006;61(11):20–26.
D’Avanzo, C.E., et al. Developing culturally informed strategies for substance-related interventions. In: Naegle M.A., D’Avanzo C.E., eds. Addictions and substance abuse: strategies for advanced practice nursing. St Louis: Mosby, 2001.
Ginsburg, G.S. The Child Anxiety Prevention Study: intervention model and primary outcomes. J Consult Clin Psychol. 2009;77(3):580–587.
Gleiberman, L. Repressive/defensive coping, blood pressure, and cardiovascular rehabilitation. Curr Hypertens Rep. 2007;9(1):7–12.
Hobfoll, S.E., Canetti-Nisim, D., Johnson, R.J. Exposure to terrorism, stress-related mental health symptoms, and defensive coping among Jews and Arabs in Israel. J Consult Clin Psychol. 2006;74(2):207–218.
Höping, W., de Jong-Meyer, R., Abrams, D. Excessive self-focused attention and defensiveness among psychiatric patients: a vicious cycle? Psychol Rep. 2006;98(2):307–317.
Kirby, E.D., et al. Psychosocial benefits of three formats of a standardized behavioral stress management program. Psychosom Med. 2006;68(6):816–823.
Kohn-Wood, L., et al. Coping styles, depressive symptoms and race during the transition to adulthood. Ment Health Relig Cult. 2012;15(4):363–372.
Lench, H.C., Chang, E.S. Belief in an unjust world: when beliefs in a just world fail. J Pers Assess. 2007;89(2):126–135.
Lin, C.C., et al. Diabetes self-management experience: a focus group study of Taiwanese patients with type 2 diabetes. J Clin Nurs. 2008;17(5a):34–42.
McMillan, S.C., et al. Impact of coping skills intervention with family caregivers of hospice patients with cancer: a randomized clinical trial. Cancer. 2006;106(1):214–222.
McMillan, S.C., Small, B.J. Using the COPE intervention for family caregivers to improve symptoms of hospice homecare patients: a clinical trial. Oncol Nurs Forum. 2007;34(2):313–321.
Mohr, W.K. Spiritual issues in psychiatric care. Perspect Psychiatr Care. 2006;42(3):174–183.
Pierce, L.L., et al. Spirituality expressed by caregivers of stroke survivors. West J Nurs Res. 2008;30(5):606–619.
Starkweather, A.R. The effects of exercise on perceived stress and IL-6 levels among older adults. Biol Res Nurs. 2007;8(3):186–194.
To, S.E., Vega, C.P. Alcoholism and pathways to recovery: new survey results on views and treatment options. MedGenMed. 2006;8(1):2.
Wang, J.J. Group reminiscence therapy for cognitive and affective function of demented elderly in Taiwan. Int J Geriatr Psychiatry. 2007;22(12):1235–1240.
Ineffective Coping
Inability to form a valid appraisal of the stressors, inadequate choices of practiced responses, and/or inability to use available resources
Change in usual communication patterns; decreased use of social support; destructive behavior toward others; destructive behavior toward self; difficulty organizing information; fatigue; high illness rate; inability to attend to information; inability to meet basic needs; inability to meet role expectations; inadequate problem solving; lack of goal-directed behavior; lack of resolution of problem; poor concentration; reports inability to ask for help; reports inability to cope; risk taking; sleep pattern disturbance; substance abuse; use of forms of coping that impede adaptive behavior
Disturbance in pattern of appraisal of threat; disturbance in pattern of tension release; gender differences in coping strategies; high degree of threat; inability to conserve adaptive energies; inadequate level of confidence in ability to cope; inadequate level of perception of control; inadequate opportunity to prepare for stressor; inadequate resources available; inadequate social support created by characteristics of relationships; maturational crisis; situational crisis; uncertainty
• Observe for contributing factors of ineffective coping such as poor self-concept, grief, lack of problem-solving skills, lack of support, recent change in life situation, maturational or situational crises. EB: In a large sample (n =758) of people living with HIV, the top three life stressors identified were taking on too many things at once, not having enough money for what is needed, and having a scary experience in childhood that one continues to think about (Gibson et al, 2011).
• Use verbal and nonverbal therapeutic communication approaches including empathy, active listening, and confrontation to encourage the client and family to express emotions such as sadness, guilt, and anger (within appropriate limits); verbalize fears and concerns; and set goals. EBN: Clinicians’ communication skills contribute to the well-being of clients and minimize psychosocial problems (Duff et al, 2009). EB: Solution-focused communication with clients helps to focus on goals and helps find solutions (Ruddick, 2011).
• Collaborate with the client to identify strengths such as the ability to relate the facts and to recognize the source of stressors. EBN: Hart and Grindel (2010) examined coping and self-care behavior in individuals with type 2 diabetes and found that coping efficacy was associated with self-care behaviors. The researchers recommended that nurses collaborate with patients to identify successful coping strategies. EB: Ruddick (2011) describes solution-focused communications as enhancing the identification of strengths and resources for coping.
• Encourage the client to describe previous stressors and the coping mechanisms used. EBN: A psychoeducation intervention that included clients’ identification of symptoms, types of coping strategies used before and after the event, and ways to select alternative strategies was accompanied by medication intervention for participants with post-traumatic stress disorder (PTSD) and statistically significantly improved PTSD and depression were found (Oflaz, Haitpoglu, & Ayan, 2008).
• Be supportive of coping behaviors; allow the client time to relax. EBN: Solari-Twadell (2010) found a selection of nursing interventions used by parish nurses (n = 1,161) to provide coping assistance to women including presence, touch, emotional support, and coping enhancement.
• Provide opportunities for the client to discuss the meaning the situation might have for the client. EBN: Parish nurses (n = 1,161) identified frequent use of values clarification, spiritual growth facilitation, and hope instillation in their work with women (Solari-Twadell PA, 2010). In a systematic review examining the characteristics of coping in adults with advanced cancer, seven factors were identified, which included creating meaning (Thomsen, Rydahl-Hansen, & Wagner, 2010).
• Assist the client to set realistic goals and identify personal skills and knowledge. EBN: Researchers found that participants who were 4 months after myocardial infarction experiencing fatigue described fumbling coping strategies. The researchers concluded that nursing interventions to assist clients to identify and reduce stressors and increase clients’ ability to cope with stressors would be useful (Alsen, Brink, & Persson, 2008). EB: In one correlational study, adjusting goals was found to be an effective coping strategy in childless people (Kraaij, Garnefski, & Schroevers, 2009).
• Provide information regarding care before care is given. EBN: One systematic review examining coping interventions for parents included the importance of informing parents of what to expect in their children and in relation to their own responses (Peek & Melnyk, 2010). EB: In a clinical trial of families responsible for taking care of a relative with mental illness, a family-led education intervention resulted in significant differences in coping and decreased information needs between the intervention and control group (Pickett-Schenk et al, 2008).
• Discuss changes with the client before making them. EBN: When dealing with adults with cancer, the authors assert the importance of informing patients of treatment related symptoms and toxicities to help patients prepare for the treatment course; furthermore, nurses should discuss additional coping strategies to help with managing treatment-related problems (Boucher, Olson, & Piperdi, 2011).
• Provide mental and physical activities within the client’s ability (e.g., reading, television, radio, crafts, outings, movies, dinners out, social gatherings, exercise, sports, games). EBN: In a pilot study of a nurse-based, in-home transitional care intervention for seriously mentally ill persons, researchers found that one of the factors of importance to community transition was involvement in daily activities (Rose, Gerson, & Carbo, 2007).
• Discuss the client’s and family’s power to change a situation or the need to accept a situation. EBN: Researchers conducted a controlled trial of a nursing intervention to facilitate older adults’ (n = 89) access to community resources to assist them to remain at home. Researchers found the older adults accepted the intervention and had improved health empowerment, purposeful participation in goal attainment, and well-being (Shearer, Fleury, & Belyea, 2010). EB: Acceptance of illness and acceptance through coping strategies have been found to be associated with subjective health in a sample (n = 106) of cardiac patients (Karademas & Hondronikola, 2010).
• Offer instruction regarding alternative coping strategies. EBN: Mindfulness meditation intervention assisted coping with unpleasant symptoms for hospitalized clients receiving hematopoietic stem cell transplantation (Bauer-Wu, Sullivan, & Rosenbaum, 2008).
• Encourage use of spiritual resources as desired. EBN: Spiritual activities such as prayer, meditation, and doing good deeds played a major role in coping with living with HIV in a sample of Thai women practicing Buddhism (Ross, Sawatphanit, & Suwansujarid, 2007). In a small qualitative study of Mexican American cancer survivors (n = 5), three themes were uncovered, one of which was the use of spiritual resources to cope with cancer (Campesino, 2009).
• Encourage use of social support resources. EB: Authors of a systematic review of interventions for supporting informal caregivers of terminal patients concluded the findings suggest practitioners should consider that informal caregivers may need additional support (Candy et al, 2011). Low social support predicted maladaptive coping in cancer survivors (Zucca et al, 2010).
Refer for additional or more intensive therapies as needed. EBN: More complex interventions are available to assist with coping, for example, a nurse-delivered intervention for depression in clients with cancer (Forchuk, 2009). Victims of crime need the assistance of a multidisciplinary team to cope and achieve a positive recovery (Green, Choi, & Kane, 2010).
• Monitor the client’s risk of harming self or others and intervene appropriately. See care plan for Risk for Suicide. CEB: Adolescents may use self-harming behaviors as a means of communication or way of coping (Murray & Wright, 2006).
• Support adolescent and children’s individual coping styles. EBN: Researchers found that a connection to school could be protective against ineffective coping patterns in a sample of 166 fourth graders (Rice et al, 2008). In a study of coping of 4- to 6-year-olds who were hospitalized, researchers concluded that it was essential to support children’s individual coping strategies with information, guidance, and participation in decisions (Salmela, Salanterä, & Aronen, 2010). EB: In one study of youth with type 1 diabetes, the following coping skills were observed: Younger children used more coping that involved choosing an alternate activity, helping others, and an emotional response (taking personal responsibility), whereas adolescents used more coping that involved persistence, alternate thinking, and talking things over (taking personal responsibility) (Hema, Roper, & Nehring, 2009).
• Encourage moderate aerobic exercise (as appropriate). CEB: Exercise was found to decrease the likelihood of depressive feelings when used as a positive coping strategy for school-age children with angry feelings (Goodwin, 2006).
Assess and report possible physiological alterations (e.g., sepsis, hypoglycemia, hypotension, infection, changes in temperature, fluid and electrolyte imbalances, and use of medications with known cognitive and psychotropic side effects). EB: A reversible pathophysiological process may be causing symptoms (Rocchiccioli & Sanford, 2009).
• Screen for elder neglect or other forms of elder mistreatment. CEB & EB: Abuse of older people is a serious and growing social problem (Wang, Tseng, & Chen, 2007). In one study of 86 persons with Alzheimer’s disease and their caregivers, researchers found predictors of caregiver abuse behaviors included caregivers who were male, had greater burden, and whose care recipient had greater irritability and cognitive impairment (with less functional impairment)(Cooper et al, 2008).
• Encourage the client to make choices (as appropriate) and participate in planning care and scheduled activities. CEB & EBN: Older persons with heart failure transitioning to home from the hospital made choices about participation in the therapeutic regimen based on their individual goals for community living during a nursing intervention study, which resulted in positive client outcomes and cost savings (McCauley, Bixby, & Naylor, 2006). In a pilot study examining depression care preferences of older home care clients, researchers concluded client preferences during care planning may improve participation in geriatric depression care management (Fyffe et al, 2008).
• Target selected coping mechanisms for older persons based on client features, use, and preferences. CEB: Elders with arthritis reported cognitive efforts, diversional activities, and assertive actions were useful in dealing with daily stress (Tak, 2006). EB: Data from 37 interviews in one study of African American older adults with mild symptoms of depression revealed culturally based coping strategies, which included self-reliance strategies, keeping depressive symptoms from family and friends, denial, use of less stigmatizing emotional expressions, and prayer and relationship with God (Conner et al, 2010).
• Increase and mobilize support available to older persons by encouraging a variety of mechanisms involving family, friends, peers, and health care providers. EBN: Researchers conducted a controlled trial of a nursing intervention to facilitate older adults’ (n = 89) access to community resources to assist them to remain at home. Researchers found the older adults accepted the intervention and had improved health empowerment, purposeful participation in goal attainment, and well-being (Shearer, Fleury, & Belyea, 2010).
• Actively listen to complaints and concerns. EBN: One of the most frequently used strategies by nurses in end-of-life care and communication was active and passive listening (Boyd et al, 2011).
• Engage the client in reminiscence. EBN: In a review of the literature, one author found that while more research is needed, reminiscence was a promising intervention for older adults and proposes a protocol for a structured group reminiscence intervention (Stinson, 2009).
• Assess for the influence of cultural beliefs, norms, and values on the client’s perceptions of effective coping. EBN: The representation of “strength” influences African American women’s conceptualization of depression and coping strategies (Porter & Pacquiao, 2011).
• Assess the influence of fatalism on the client’s coping behavior. EB: While fatalism has been a culturally associated concept, recent studies of Latinos experiencing post-traumatic symptoms and African American women diagnosed with cancer have found no significant findings related to fatalism and traumatic symptoms or fatalism and delay in seeking treatment for breast cancer (Gullatte et al, 2010). More research is needed.
• Assess the influence of cultural conflicts that may affect coping abilities. EBN: In one ethnographic study, the researcher concluded that in the United States, there are differences between nurses’ cultures and those of Syrian Muslims and suggested that improved cultural knowledge can lessen cultural pain and conflicts (Wehbe-Alamah, 2011).
• Assess for intergenerational family problems that can overwhelm coping abilities. EB: While generalization is not possible, in one qualitative case study of intergenerational dynamics in a Euro-American family experiencing the suicide of a father and daughter, areas for assessment were illuminated and included the role of ways of dealing with the initial death, presence of incarceration of family members, and the perceptions of family survivors of suicide (Sandage, 2010).
• Encourage spirituality as a source of support for coping. EBN: In a small qualitative study of Mexican American cancer survivors (n = 5), three themes were uncovered, one of which was the use of spiritual resources to cope with cancer (Campesino, 2009).
• Negotiate with the client with regard to the aspects of coping behavior that will need to be modified. EBN: The use of self-mutilation as a coping behavior or communication of strength has been found in many cultures. One case study reports the care of a Pakistani woman who began self-cutting when she first arrived in the United States. The author identifies the importance of open communication with individualized care, referrals, and support for more effective coping patterns (Williams & Hamilton, 2009).
• Encourage moderate aerobic exercise (as appropriate). CEB: In a group of African American elders with chronic health conditions, exercise was used as a coping strategy for effectively managing chronic health conditions (Loeb, 2006).
• Identify which family members the client can count on for support. EBN: In a study of sources of social support for adults living with HIV (n = 150), researchers found that spouses, friends, siblings, and mothers provided appraisal, belonging, and tangible support (Grant et al, 2009).
• Support the inner resources that clients use for coping. EB: In a qualitative study of 23 Sudanese refugees, participants used a number of coping strategies to deal with pre-immigration, transition, and post-immigration difficulties including reliance on religious beliefs, relying on inner resources, and focus on the future (Khawaja et al, 2008).
• Use an empowerment framework to redefine coping strategies. EBN: In an intervention study of an empowerment intervention in a group (n = 18) of Norwegian women undergoing or recovering from treatment for breast cancer, researchers used empowerment strategies such as reflection on strengths and resources and affirmation of strengths and abilities contributing to the empowerment of the participants (Stang & Mittelmark, 2010). EB: In a qualitative study of deaf people in the United States, researchers found that many participants self-identified as members of an ethno-linguistic minority. Both individual and community empowerment strategies were uncovered in the Internet weblog format, such as the value of using American Sign Language, use of humor, and advocating for social justice (Hamill & Stein, 2011).
• The interventions described previously may be adapted for home care use.
Assess for suicidal tendencies. Refer for mental health care immediately if indicated.
• Identify an emergency plan should the client become suicidal. Ineffective coping can occur in a crisis situation and can lead to suicidal ideation if the client sees no hope for a solution. A suicidal client is not safe in the home environment unless supported by professional help. Refer to the care plan for Risk for Suicide.
• Observe the family for coping behavior patterns. Obtain family and client history as possible. CEB: Family assessment is necessary to guide interventions and activate appropriate resources (Ellenwood & Jenkins, 2007).
Assess for effective symptoms after cerebrovascular accident (CVA) in the elderly, particularly emotional lability and depression. Refer for evaluation and treatment as indicated. CEB: In a study of older persons poststroke, researchers found a range of physical and psychological concerns, with some clients expressing fears of getting worse while others expressed hope for recovery. In either case, nurses can assist with the needs and promote the use of effective coping (Popovich, Fox, & Bandagi, 2007).
• Encourage the client to use self-care management to increase the experience of personal control. Identify with the client all available supports and sense of attachment to others. Refer to the care plan for Powerlessness. EBN: In a study of coping strategies of Latino women spouses of stroke survivors, women maintained a sense of spousal obligation to care and used emotion-focused coping to preserve their own physical and psychological health (Arabit, 2008). In a qualitative study of African American women (n = 46) with low incomes trying to lose weight, the women, who were generally had low weight loss self-efficacy, did not set goals regarding weight loss and exercise, and did not have sufficient support from family and friends to make the necessary changes (Mastin, Campo, & Askelson, 2012).
Refer the client and family to support groups. CEB: Predictors of participation in support groups by cancer clients include trusted others’ views of support groups, support received from special others, and the person’s own beliefs about support groups (Grande, Myers, & Sutton, 2006).
If monitoring medication use, contract with the client or solicit assistance from a responsible caregiver. Elders with arthritis identified taking medications as an assertive action coping strategy (Tak, 2006).
Institute case management for frail elderly clients to support continued independent living. EBN: Case management provides home-based care of frail elderly using a process of assessment and medication review leading to new diagnoses, coordination of care, and tailoring of services that match individual needs (Elwyn et al, 2008).
If the client is homebound, refer for psychiatric home health care services for client reassurance and implementation of a therapeutic regimen. CEB: Researchers found a therapeutic life review intervention delivered by home care workers enhanced mood in women participants (Symes et al, 2007). CEB: An intervention study of a peer-based and regular case management for community-dwelling adults with severe mental illness demonstrated that improved positive regard at 6 months predicted and sustained treatment motivation for psychiatric, alcohol, and drug use problems and attendance at Alcoholics and Narcotics Anonymous meetings (Sells et al, 2006).
Client/Family Teaching and Discharge Planning:
• Teach the client to problem solve. Have the client define the problem and cause, and list the advantages and disadvantages of the options. CEB: A systematic review regarding healthy coping in diabetes management suggested there is evidence from well-controlled intervention studies about coping/problem solving interventions, which support their use (Fisher et al, 2007).
• Provide the seriously ill client and his or her family with needed information regarding the condition and treatment. CEB: Researchers concluded that seriously ill hospitalized clients have poor knowledge of CPR and would benefit from improved understanding of CPR and their role (clients and family) in the decision-making process (Heyland et al, 2006).
• Teach relaxation techniques. EBN: Mindfulness meditation (MBSR) was taught to community-dwelling adults who found the intervention promoted health awareness, personal self-care, and overall well-being (Matchim, Armer, & Stewart, 2008).
• Work closely with the client to develop appropriate educational tools that address individualized needs. EB: Researchers developed a purpose-based information assessment (PIA) tool to evaluate how effective the information met the clients’ individual needs; findings included estimates supporting the validity, reliability, and sensitivity of the PIA. Researchers concluded that the PIA can be used to identify strengths and limitations in meeting an individual’s information needs (Feldman-Stewart, Brennestuhl, & Brundage, 2007).
Teach the client about available community resources (e.g., therapists, ministers, counselors, self-help groups). EBN: Researchers concluded from a review of the literature regarding couples surviving prostate cancer that in addition to meeting educational needs, nurses must assess for potential concerns and make recommendations and referrals to assist couples with finding appropriate resources for coping with issues related to their relationship (Galbraith, Fink, & Wilkins, 2011). EB: While research suggests that persons needing community services are interested in using them, not all who need services use them, due in part to the need for more information about resources, how to use them more effectively, or availability of services (Janda et al, 2008).
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Readiness for enhanced Coping
A pattern of cognitive and behavioral efforts to manage demands that is sufficient for well-being and can be strengthened
Acknowledges power; is aware of possible environmental changes; defines stressors as manageable; seeks knowledge of new strategies; seeks social support; uses a broad range of emotion-oriented strategies; uses a broad range of problem-oriented strategies; uses spiritual resources
• Assess and support positive psychological strengths, that is, hope, optimism, self-efficacy, resiliency, and social support. EBN: In a qualitative study of native Hawaiian migrants to the mainland United States (n = 41), researchers identified themes including nurturing relationships with family and friends that contribute to the participants’ perceptions of well-being (Lassetter, Callister, & Ziyamoto, 2012). EB: Hope, optimism, and resilience have been identified as positive psychological characteristics that can be enhanced for health and wellness in individuals as well as for public health (Kobau et al, 2011).
• Be physically and emotionally present for the client. EBN: To meet patients’ needs and support coping, nurses need to be fully present with clients (de Ruiter & Demma, 2011; Zyblock, 2010)
• Empower the client to set realistic goals and to engage in problem solving. EBN: These are techniques to improve self-management and coping for clients with chronic conditions (Battersby et al, 2010). Researchers conducted a controlled trial of a nursing intervention to facilitate older adults’ (n = 89) access to community resources to assist them to remain at home. Researchers found the older adults accepted the intervention and had improved health empowerment, purposeful participation in goal attainment, and well-being (Shearer et al, 2010).
• Encourage expression of positive thoughts and emotions. EBN: Clinicians’ communication skills contribute to the well-being of clients and minimize psychosocial problems (Duff et al, 2009).
• Encourage the client to use spiritual coping mechanisms such as faith and prayer. EBN: Use of spiritual coping has been associated with increased psychological well-being and decreased psychological distress in a sample of early breast cancer survivors (n = 130) (Schreiber, 2011).
• Encourage the client to visit favorite natural settings or to have access to a window or pictures and sounds of nature. EBN: Research demonstrates that a patient’s connection to nature can play a crucial role in his/her healing (Morrison, 2011). In a pilot study of an intervention using nature (garden walking) and art, researchers found markedly reduced self-reports of depression in a sample of older adults (McCaffrey et al, 2011).
• Help the client with serious and chronic conditions such as depression, cancer diagnosis, and chemotherapy treatment to maintain social support networks or assist in building new ones. EBN: Health care providers can encourage social support networks to help clients cope with the negative aspects of cancer and chemotherapy (Mattioli, Repinski, & Chappy, 2008). In one qualitative study of adults (n = 18) in the United Kingdom, researchers found that participants viewed belonging to a family network as providing protective support for health and well-being (Ochieng, 2011).
Refer women facing diagnostic and curative breast cancer surgery for psychosocial support. EBN: Researchers conducted a systematic review of the literature and concluded that it is important to assess for and provide early intervention at the time of diagnosis for possible psychological distress in women diagnosed with breast cancer (Montgomery & McCrone, 2010). In a pilot randomized control trial with women breast cancer survivors (n = 48), a psychoeducation intervention showed promise for increasing overall quality of life and lowering psychological symptom distress in the intervention group (n = 25) (Park et al, 2012).
Refer for cognitive-behavioral therapy (CBT) to enhance coping skills. EB: In a randomized control trial of a computerized CBT intervention, researchers found participants (n = 52) enhanced their coping skills (Kiluk, Babuscio, & Carroll, 2010). Another intervention, called the No-Panic CBT Self-Help program, demonstrates that CBT is effective for a wide range of anxiety disorders (Hawkins, 2011). Refer to the care plans for Readiness for enhanced Communication and Readiness for enhanced Spiritual Well-Being.
• Encourage exercise for children and adolescents to promote positive self-esteem, to enhance coping, and to prevent behavioral and psychological problems. EBN: Physical activity helped to decrease depression and anxiety and to increase coping skills in adolescents (Beauchemin & Manns, 2008).
• Suggest that parents with children diagnosed with cancer continue with psychosocial support during and after treatment. They may use computer mediated support groups to exchange messages with other parents. EBN: Using computer technology for support was particularly useful for a dispersed group with limited time, helping to decrease depression and anxiety in fathers and mothers (Bragadóttir, 2008)EB: One study shows that continued support for parents is necessary when children complete therapy for cancer (Wakefield et al, 2011).
• Consider the use of telephone support for caregivers of family members with dementia. EBN: Family caregivers of patients with dementia experience caregiver burden and need holistic nursing interventions, such as telephone support (Mason & Harrison, 2008). Another study shows that families provide a considerable amount of informal care and support for older adults. Best practice is to involve families in setting goals and recommendations for plan of care (Bradway & Hirschman KB, 2008).
• Use technology for social support and to help elders stay connected to family and friends. EBN: In one study, elders were able to stay connected with grandchildren via email (Lorenz, 2010).
• Support a positive sense of humor and social support. EBN & EB: Social support and a sense of humor may play an important role in reinforcing self-efficacious approaches to the management of health issues in older adults (Marziali, McDonald, & Donahue, 2008).
• Refer the older client to self-help support groups. Suggest the Red Hat Society for older women. EB: A leisure focused group (Red Hat Society) helped the members to cope with stressors associated with the challenges and losses of old age (Hutchinson et al, 2008).
Refer the client with Alzheimer’s disease who is terminally ill to hospice. EB: The National Institute of Clinical Excellence (NICE) and the National Council for Palliative Care (NCPC) have highlighted the importance of palliative care for people with dementia (Chatterjee, 2008).
• Assess an individual’s sociocultural backgrounds in teaching self-management and self-regulation as a means of supporting hope and coping with a diagnosis. EBN: Findings obtained from the themes of this study illustrated that self-management of clients with diabetes is highly related to their own sociocultural environment and experiences (Lin et al, 2008). EB: In a study conducted in India, regression analysis showed social support significantly moderated the relations of positive psychological strengths with subjective well-being (Khan & Husain, 2010).
• Encourage spirituality as a source of support for coping. EB: Spirituality and social support are two potentially modifiable determinants of health for older African American women (Paranjape & Kaslow, 2010).
• Foster intergenerational support among African American families. EB: This study describes this as a strength-based model that supports the multigenerational African American family (Waites, 2009). Refer to care plan for Ineffective Coping.
• The interventions described previously may be adapted for home care use.
• Provide an Internet-based health coach to encourage self-management for clients with chronic conditions such as depression, impaired mobility, and chronic pain. EBN: Clients who have higher self-efficacy and participate actively in their care have better disease management. Client-provider Internet portals offer a new venue for empowering and engaging clients in better management of chronic conditions (Allen et al, 2008). Telephone health coaching, along with in-person individual educational sessions and group sessions, was included in a psychoeducation intervention randomized control trial pilot study in women survivors of breast cancer (n = 48); researchers concluded the intervention showed promise to increase overall quality of life and decrease psychological symptom distress (Park et al, 2012). EB: In a randomized control trial of a computerized CBT intervention, researchers found participants (n = 52) enhanced their coping skills (Kiluk, Babuscio, & Carroll, 2010).
• Refer the client to mutual health support groups. EBN: A review of the literature regarding peer support suggests that peer support has the potential for positive outcomes in individuals in recovery (Repper & Carter, 2011). EB: Participating in mutual health support groups led to enhanced coping by improving psychological and social functioning (Pistrang, Barker, & Humphreys, 2008). In a qualitative study of young people engaged in self-help groups for substance use (n = 17), the researcher found that participants valued what the groups offered in terms of connectedness, support, and opportunities for learning (Dadich, 2010).
• Refer prostate cancer clients and their spouses to family programs that include family-based interventions of communication, hope, coping, uncertainty, and symptom management. EBN: Participants in this study reported positive outcomes from a family intervention that offered them information and support (Harden et al, 2009). From a literature review regarding couples surviving prostate cancer, the authors asserted that nurses are in a position to make recommendations and referrals to assist couples to find appropriate resources (Galbraith et al, 2011). EB: Researchers conducted focus groups of female partners (n = 14) of men who received surgical treatment for prostate cancer and found the need for support of the female partners (Evertsen & Wolkenstein, 2010).
Refer combat veterans and service members directly involved in combat as well as those providing support to combatants, including nurses for mental health services. EBN: Early identification and treatment of mental health problems may decrease the psychosocial impact of combat and thus prevent progression to more chronic and severe psychopathology such as depression and post-traumatic stress disorder (PTSD) (Jones et al, 2008). Veterans’ transition to home life is deeply embedded in the context of relationships. Nurses can use Swanson’s theory of caring to find guidance for ways to provide meaningful support to veterans (Wands, 2011.)
Client/Family Teaching and Discharge Planning:
• Teach the client about available community resources (e.g., therapists, ministers, counselors, self-help groups, family-education groups). EB: Families need assistance in coping with health changes (Pickett-Schenk et al, 2008).
• Teach caregivers the COPE intervention (creativity, optimism, planning, expert information) to assist with symptom management EBN: Symptom distress, a measure that encompasses client suffering along with intensity, was significantly decreased in the group in which caregivers were trained to better manage client symptoms (McMillan & Small, 2007).
• Teach expressive writing and education about emotions. EBN: Researchers tested an expressive writing intervention with a sample of rural and urban breast cancer survivors and found it had positive outcomes for physical and psychological well-being (Henry et al, 2010). EB: Researchers used a combination of expressive writing with elements of psychoeducation on emotion regulation with adolescents. It demonstrated that this may be an effective preventive tool, to improve psychosocial adjustment by establishing functional emotion regulation strategies (Horn, Pössel, & Hautzinger, 2011).
Refer to Ineffective Coping for additional references.
Allen, M., et al. Improving patient-clinician communication about chronic conditions: description of an internet-based nurse E-Coach intervention. Nurs Res. 2008;57(2):107–112.
Battersby, M., et al. Twelve evidence-based principles for implementing self-management support in primary care. Jt Comm J Qual Patient Saf. 2010;36(12):561–570.
Beauchemin, J., Manns, J., Walking talking therapy. Ment Health Today 2008;(4):34–35.
Bradway, C., Hirschman, K.B. Working with families of hospitalized older adults with dementia: caregivers are useful resources and should be part of the care team. Am J Nurs. 2008;108(10):52–60.
Bragadóttir, H. Computer-mediated support group intervention for parents. J Nurs Scholarsh. 40(1), 2008. [32–29].
Chatterjee, J. End-of-life care for patients with dementia. Nurs Older People. 2008;20(2):29–35.
Dadich, A. Expanding our understanding of self help support groups for substance abuse issues. J Drug Educ. 2010;40(2):189–202.
de Ruiter, H., Demma, J.M. Nursing: the skill and art of being in a society of multitasking. Creative Nurs. 2011;17(1):25–29.
Evertsen, J.M., Wolkenstein, A.S. Female partners of patients after surgical prostate cancer treatment. BMC Fam Pract. 2010;11:19.
Harden, J., et al. Factors associated with prostate cancer patients’ and their spouses’ satisfaction with a family-based intervention. Cancer Nurs. 2009;32(6):4824–4892.
Hawkins, M. CBT-based self-help in treating anxiety. HCPJ. 2011;11(1):24–27.
Henry, E.A., et al. The feasibility and effectiveness of expressive writing for rural and urban breast cancer survivors. Oncol Nurs Forum. 2010;37(6):749–757.
Horn, A.B., Pössel, P., Hautzinger, M. Promoting adaptive emotion regulation and coping in adolescence. J Health Psychol. 2011;16(2):258–273.
Hutchinson, S.L., et al. Beyond fun and friendship: the Red Hat Society as a coping resource for older women. Ageing Soc. 2008;28(7):979–1000.
Jones, D.E., et al. Intensive coping skills training to reduce anxiety and depression for forward-deployed troops. Milit Med. 2008;173(3):241–246.
Khan, A., Husain, A. Social support as a moderator of positive psychological strengths and subjective well-being. Psychol Rep. 2010;106(2):534–538.
Kiluk, B.D., Babuscio, T., Carroll, K.M. Acquisition of coping skills following computerized cognitive behavioral therapy for substance use disorders. Addiction. 2010;105(12):2120–2127.
Kobau, R., et al. Mental health promotion in public health: perspectives and strategies from positive psychology. Am J Public Health. 2011;101(8):e1–e9.
Lassetter, J.H., Callister, L.C., Ziyamoto, S.Z. Perceptions of health and well-being held by native Hawaiian migrants. J Transcult Nurs. 2012;23(1):5–13.
Lin, C., et al. Diabetes self-management experience: a focus group study of Taiwanese patients with type 2 diabetes. J Clin Nurs. 2008;17(5a):34.
Lorenz, R.A. Coping with preclinical disability: older women’s experiences of everyday activities. J Nurs Scholarsh. 2010;42(4):439–447.
Marziali, E., McDonald, L., Donahue, P. The role of coping humor in the physical and mental health of older adults. Aging Ment Health. 2008;12(6):713–718.
Mason, B.J., Harrison, B.E. Telephone interventions for family caregivers of patients with dementia: what are best nursing practices? Holist Nurs Pract. 2008;22(6):348–354.
Mattioli, J.L., Repinski, R., Chappy, S.L. The meaning of hope and social support in patients receiving chemotherapy. Oncol Nurs Forum. 2008;35(5):822–829.
McCaffrey, R., et al. Garden walking and art therapy for depression in older adults. Res Gerontol Nurs. 2011;4(4):237–242.
McMillan, S.C., Small, B.J. Using the COPE intervention for family caregivers to improve symptoms of hospice homecare patients: a clinical trial. Oncol Nurs Forum. 2007;34(2):313–321.
Montgomery, M., McCrone, S.H. Psychological distress associated with the diagnostic phase for suspected breast cancer: a systematic review. J Adv Nurs. 2010;66(11):2372–2390.
Morrison, M. Healing environments. PN. 2011;65(2):12–13.
Ochieng, B. The effect of kin, social network, and neighborhood support on individual well-being. Health Soc Care Community. 2011;19(4):429–437.
Paranjape, A., Kaslow, N. Family violence exposure and health outcomes among older African American women: do spirituality and social support play protective roles? J Women’s Health. 2010;19(10):1899–1904.
Park, J.H., et al. Quality of life and symptom experience in breast cancer survivors after participating in a psychoeducational support program: a pilot study. Cancer Nurs. 2012;35(1):e34–e41.
Pistrang, N., Barker, C., Humphreys, K. Mutual help groups for mental health problems: a review of effectiveness studies. Am J Community Psychol. 2008;42(1-2):110–122.
Repper, J., Carter, T. A review of the literature on peer support in mental health services. J Ment Health. 2011;20(4):392–411.
Schreiber, J.A. Image of God: effect of coping and psychospiritual outcomes in early breast cancer survivors. Oncol Nurs Forum. 2011;38(3):293–301.
Waites, C. Building on strengths: intergenerational practice with African American families. Social Work. 2009;54(3):278–287.
Wakefield, C.E., et al. Parental adjustment to the completion of their child’s cancer treatment. Pediatr Blood Cancer. 56(4), 2011. [5245–5231].
Wands, L.M. Caring for veterans return home from Middle Eastern wars. Nurs Sci Q. 2011;24(2):180–186.
Zyblock, D.M. Nursing presence in contemporary nursing practice. Nurs Forum. 2010;45(2):120–124.
Ineffective community Coping
Pattern of community activities for adaptation and problem solving that is unsatisfactory for meeting the demands or needs of the community
Community does not meet its own expectations; deficits in community participation; excessive community conflicts; expressed community powerlessness; expressed vulnerability; high illness rates; increased social problems (e.g., homicides, vandalism, arson, terrorism, robbery, infanticide, abuse, divorce, unemployment, poverty, militancy, mental illness); stressors perceived as excessive
Deficits in community social support services; deficits in community social support resources; natural disasters; human-made disasters; inadequate resources for problem solving; ineffective community systems (e.g., lack of emergency medical system, transportation system, or disaster planning systems); nonexistent community systems
Note: The diagnosis of Ineffective Coping does not apply and should not be used when stress is being imposed by external sources or circumstance. If the community is a victim of circumstances, using the nursing diagnosis Ineffective Coping is equivalent to blaming the victim. See the care plan for Readiness for enhanced community Coping.
Establish a collaborative partnership with the community (see the care plan for Readiness for enhanced community Coping for additional references). EBN: Community activation to promote health encompasses organized efforts in increased community awareness, establishes a general consensus about health problems, coordinates partnerships to change environmentally based health issues, allocates resources across organizations, and promotes citizen participation in positive health outcomes (Pender, Murdaugh, & Parsons, 2011).
• Assist the community with team building. EBN: Health partnerships across various community settings help to optimize the health of the community, promote continuity of care, and synergistically use resources to achieve optimal efficiency and enhanced effectiveness (Pender, Murdaugh, & Parsons, 2011).
• Participate with community members in the identification of stressors and assessment of distress; for example, observe and participate in faith-based organizations that want to improve community stress management. EBN: Health programs in faith-based organizations are increasingly forming partnerships with nursing for health promotion programs and make a significant difference in health outcomes (Anderson & McFarlane, 2011).
Identify the health services and information resources that are currently available in the community. EBN: Gynecological cancer survivors in Queensland were studied to identify awareness of, utilization of, and factors associated with use of community support services. Seventy-two percent were aware of the primary cancer support organization, Cancer Council Queensland; 74% were aware of booklets; 66% were aware of helplines; 56% were aware of support groups, and 50% were aware of Internet resources. Less than half were aware of other services (Beesley et al, 2010).
Consult with community mediation services, for example, the National Association of Community Mediation. EB: Community mediation services effectively resolve conflicts, and encourage stakeholders to exert direct and indirect pressure within the community (Handley & Howell-Moroney, 2010).
• Work with community members to increase awareness of ineffective coping behaviors (e.g., conflicts that prevent community members from working together, anger and hate that paralyze the community, health risk behaviors of adolescents). EBN: Problem solving is essential for effective coping. Community members in partnership with providers can modify behaviors that interfere with problem solving (Anderson & McFarlane, 2011).
• Provide support to the community and help community members to identify and mobilize additional supports. EBN: Often people need help in mobilizing supports that are available (Pender, Murdaugh, & Parsons, 2011).
• Advocate for the community in multiple arenas (e.g., television, newspapers, and governmental agencies). EBN: Advocacy is a specific form of caring that enhances power resources for community coping (Anderson & McFarlane, 2011).
• Write grant proposals to help community members obtain funds for programs that reduce stress or improve coping. EBN: The programs that are necessary may be expensive, and often funds may not be available without the assistance of public or privately funded grants (Anderson & McFarlane, 2011).
• Work with members of the community to identify and develop coping strategies that promote a sense of power (e.g., obtaining sources for funding, collaborating with other communities). EBN: A first step in power enhancement is for the community to identify and develop its own coping strategies (Anderson & McFarlane, 2011).
• Protect children from exposure to community conflicts. EB: McKelvey et al (2011) examined the extent to which community violence impacts 18-year-old adolescents’ psychosocial outcomes and found that the effects of community violence differ based on gender and family conflict in the home during childhood, influencing adolescent depression, anxiety, risk taking, and antisocial behavior.
• Acknowledge the stressors unique to racial/ethnic communities. EBN: Understanding ethnic interpretations and cultural determinants that contribute to clients’ stress assists the nurse in promoting health within a community (Anderson & McFarlane, 2011).
• Identify community strengths with community members. EB: Latino men from three urban housing communities in the southeastern United States identified Latino community strengths and general community strengths as factors that promote health and prevent risk (Rhodes et al, 2009).
• Work with members of the community to prioritize and target health goals specific to the community. EB: Such prioritization and targeting will increase feelings of control over and sense of ownership of programs (Anderson & McFarlane, 2011; Chinn, 2012).
• Establish and sustain partnerships with key individuals within communities when developing and implementing programs. EB: Health partnerships between collaborating parties are a crucial strategy to optimize the health of a community (Pender, Murdaugh, & Parsons, 2011).
• Use mentoring strategies for community members. EB: In a study of child vaccination in Haiti, it was found that mother’s use of traditional healer services was negatively associated with vaccination of their children, underscoring the potential of enlisting the support of traditional healers in promoting child health by mentoring and educating traditional healers in supporting vaccination efforts (Muula et al, 2009).
• Use community church settings as a forum for advocacy, teaching, and program implementation. EBN: Participant and pastor feedback supported the feasibility of ongoing faith-based screening and education programs as one way to reduce risk factors for diabetes, cardiovascular disease, and stroke in Southern, rural African Americans (Frank & Grubbs, 2008).
Anderson, E.T., McFarlane, J. Community as partner: theory and practice in nursing, ed 6. Philadelphia: Lippincott Williams & Wilkins; 2011.
Beesley, V.L., et al. Gynecological cancer survivors and community support services: referral, awareness, utilization and satisfaction. Psychooncology. 2010;19(1):54–61.
Chinn, P.L. New directions for building community, ed 8. Boston: Jones and Bartlett; 2012.
Frank, D., Grubbs, L. A faith-based screening/education program for diabetes, CVD, and stroke in rural African Americans. ABNF J. 2008;19(3):96–101.
Handley, D.M., Howell-Moroney, M. Ordering stakeholder relationships and citizen participation: evidence from the community development block grant program. Public Admin Rev. 2010;70:601–609.
McKelvey, L.M., et al. Growing up in violent communities: do family conflict and gender moderate impacts on adolescents’ psychosocial development? J Abnorm Child Psychol. 2011;39:95–107.
Muula, A.S., et al. Association between maternal use of traditional healer services and child vaccination coverage in Pont-Sonde, Haiti. Int J Equity Health. 2009;8:1.
Pender, N.J., Murdaugh, C.L., Parsons, M.A. Health promotion in nursing practice, ed 6. Upper Saddle River, NJ: Prentice Hall; 2011.
Rhodes, S.D., et al. Sexual and alcohol risk behaviours of immigrant Latino men in the southeastern USA. Cult Health Sex. 2009;11(1):17–34.
Compromised family Coping
A usually supportive primary person (family member, significant other, or close friend) provides insufficient, ineffective, or compromised support, comfort, assistance, or encouragement that may be needed by the client to manage or master adaptive tasks related to his or her health challenge
Significant person attempts assistive behaviors with unsatisfactory results; significant person attempts supportive behaviors with unsatisfactory results; significant person displays protective behavior disproportionate to client’s abilities; significant person displays protective behavior disproportionate to client’s need for autonomy; significant person enters into limited personal communication with client; significant person withdraws from client
Client expresses a complaint about significant person’s response to health problem; client expresses a concern about significant person’s response to health problem; significant person expresses an inadequate knowledge base, which interferes with effective supportive behaviors; significant person reports an inadequate understanding, which interferes with effective supportive behaviors; significant person reports preoccupation with personal reaction (e.g., fear, anticipatory grief, guilt, anxiety) to client’s need
Coexisting situations affecting the significant person; developmental crises that the significant person may be facing; exhaustion of supportive capacity of significant people; inadequate information by a primary person; inadequate understanding of information by a primary person; incorrect information by a primary person; incorrect understanding of information by a primary person; lack of reciprocal support; little support provided by client, in turn, for primary person; prolonged disease that exhausts supportive capacity of significant people; situational crises that the significant person may be facing; temporary family disorganization; temporary family role changes; temporary preoccupation by a significant person
Caregiver Support, Coping Enhancement, Family Involvement Promotion, Family Mobilization, Family Support, Mutual Goal Setting, Normalization Promotion, Sibling Support
• Assess the strengths and deficiencies of the family system. EBN: Thorough and comprehensive assessments offer valuable information regarding how problems evolve within the family context over time. Assessments also allow for anticipatory care and guidance to help family members acquire and maintain support and coping strategies, which are associated with fewer distress indices (McGoldrick, Gerson, & Petry, 2008).
• Assess how family members interact with each other; observe verbal and nonverbal communication, individual and group responses to stress; and discern how individuals cope with stress when health concerns are present. EBN: Understanding how families cope with stress is important and relevant for subsequent interventions (Lewandowska et al, 2009).
• Establish rapport with families by providing accurate communication. EBN: Family care and coping can be improved by focusing on building rapport and communicating problems and concerns between families and health professionals (Harnett, Tierney, & Guerin, 2009; Liaschenko, O’Conner-Von, & Peden-McAlpine, 2009).
• Consider the use of family theory as a framework to help guide interventions (e.g., family stress theory, role theory, social exchange theory, family systems theory). EBN: Involving concepts from theoretical frameworks, such as family systems theory, can be helpful and effective when dealing with critical medical situations within the family (Leon & Knapp, 2008).
• Help family members recognize the need for help and teach them how to ask for it.
• Encourage expression of positive thoughts and emotions. EB: Cognitive-behavioral therapeutic approaches can be utilized to help positively impact emotions, thoughts, and behaviors. A great deal of research supports the efficacy of this therapeutic approach, which has been found to improve self-efficacy, self-esteem, symptoms of depression, symptoms of anxiety, and various mental health symptomology (Bramham et al, 2009; Hyer et al, 2009; Schmidt, 2009).
• Encourage family members to verbalize feelings. Spend time with them, sit down and make eye contact, and offer coffee and other nourishment.
• Mothers may require additional support in their role of caring for chronically ill children. EB: A recent literature review examining gender differences in the experiences of parents of children with cancer found a tendency toward traditional gender roles regarding parental tasks. Findings also revealed mixed results regarding parent psychological distress and preferences in coping strategies, with mothers tending to experience increased distress, more emotion-focused coping, and more social support-seeking behaviors (Clarke et al, 2009).
• Provide privacy during family visits. If possible, maintain flexible visiting hours to accommodate more frequent family visits. If possible, arrange staff assignments so the same staff members have contact with the family. Familiarize other staff members with the situation in the absence of the usual staff member. Providing privacy, maintaining flexible hours, and arranging consistent staff assignments will reduce stress, enhance communication, and facilitate the building of trust.
• Determine whether the family is suffering from additional stressors (e.g., child care issues, financial problems, parental mental health issues). EB: Children of mothers with depression demonstrated significantly poorer adaptive skills compared to children of mothers without depression (Riley et al, 2009).
• Examine antecedent factors within the family system (e.g., existing mental health issues, substance abuse, past traumas) that may be exacerbating the current situation. EBN: Brook, Zhang, and Brook (2009) found a strong relationship between internalizing behaviors in later adolescence and adverse health outcomes later in adulthood.
Refer the family with ill family members to appropriate resources for assistance as indicated (e.g., counseling, psychotherapy, financial assistance, or spiritual support).
• Assess the adolescent’s perception of support from family and friends during crisis and illness. Also thoroughly assess adolescent’s needs and concerns. EB: A qualitative study focusing on the self-identified needs of adolescents living with chronic pain found that the adolescents were experiencing common stressors and concerns, including the struggle to be “normal,” and coping with the pain (Forgeron & McGrath, 2009).
• Provide educational and psychosocial interventions such as coping skills training in treatment for families and their adolescents who have type 1 diabetes. EB: Understanding parent/child dynamics and the influence of anxiety on behalf of the parents may help predict autonomy development and self-management behaviors of adolescents with diabetes (Dashiff et al, 2009).
• Focus on the communication dynamics of families coping with chronic illness. Identify communication barriers and ways in which to enhance the communication process among parents, siblings, and other family members involved. EBN: A recent qualitative study identified four communication themes present among siblings, parents, and others within families of children with chronic illnesses: communication as a reflection of family roles and relationships; giving voice; staying connected; and struggling for normalcy (Branstetter et al, 2008).
• Encourage the use of family rituals such as connection, spirituality, love, recreation, and celebration, especially in single parent families. EBN: Spirituality can play an important role in one’s healing process. Most patients prefer that their health providers address their spiritual needs (Tanyi, McKenzie, & Chapek, 2009).
• Staff should involve the family in decision-making processes, especially during hospital discharge planning. EBN: Increasing parental involvement in caregiving procedures and including them in hospital discharge processes, through written and verbal information, has been identified as an effective way to increase feelings of competence and confidence in family caregivers (Keatinge, Stevenson, & Fitzgerald, 2009).
• Transitioning into parenthood is a major life event for individuals. Providing effective strategies and education to first-time parents can help them feel more prepared, confident, and supported during this transition. EBN: Research indicates that positive experiences during the transitional period into parenthood contribute to parents feeling more confident and educated prior to the postnatal period. Programs such as “Coming Ready or Not!” provide innovative educational and supportive strategies to those preparing for the parenthood role (McKellar, Pincombe, & Henderson, 2009).
• Teenage mothers may experience a variety of psychosocial complications during and after their pregnancy, including conflicts due to poor relational boundaries with their own mothers. This type of conflict may exacerbate maternal stress and negatively impact mother-infant interactions (Stiles, 2008). EBN: Interventions, including cognitive-behavioral therapy interventions, may help improve relational boundaries between teenage mothers and their mothers. This may subsequently improve mother-infant relationships (Stiles, 2008).
• Perform a holistic assessment of all needs of informal spousal caregivers. EBN: The role of informal spousal caregivers has increased as the population ages. Community-based services can positively impact the stress process for family caregivers (Sussman & Regehr, 2009).
• Help caregivers believe in themselves and their ability to handle the situation, taking life one day at a time, looking for positive aspects in each situation, and relying on their own individual expertise and experience. Encourage caregivers to establish their priorities and concentrate on caring for their own physical and emotional well-being. EBN: Using respite care services is an effective coping mechanism for family caregivers (Salin, Kaunonen, & Astedt-Kurki, 2009).
Refer caregivers of clients with Alzheimer’s disease to a monthly psychoeducational support group (i.e., the Alzheimer’s Association). Incorporate nonpharmacological support programs for caregivers. EB: Nonpharmacological support programs for caregivers have been found to significantly reduce the odds of institutionalization (Spijker et al, 2008).
Consider the use of telephone support for caregivers of family members with illnesses such as cancer and dementia. EBN: Family caregivers can be helped through a variety of social support mechanisms including telephone support (Radziewicz et al, 2009).
• Assist in finding transportation to enable family members to visit. EB: If a family member is homebound and unable to visit, encourage alternative contact (e.g., telephone, cards and letters, email) to provide ongoing scheduled progress reports and to help reduce loneliness and isolation. Visually impaired elderly, who experience more limitations with driving, have a higher risk for loneliness (Alma et al, 2011).
• Acknowledge racial/ethnic differences at the onset of care. EBN: Acknowledgment of race/ethnicity issues will enhance communication, establish rapport, and promote treatment outcomes (Mokuau et al, 2008).
• Assess for the influence of cultural beliefs, norms, and values on the family’s/community’s perceptions of coping. EB: What the family/community considers normal and abnormal coping behavior may be based on cultural perceptions (von Peter, 2009).
• Use culturally competent assessment procedures when working with families with different racial/ethnic backgrounds EB: This study demonstrates that a culturally competent assessment helps to avoid discrepancies and diagnostic errors (Zayas, Torres, & Cabassa, 2009). EBN: This study revealed that significant racial/ethnic disparities were present in regard to recognizing autism spectrum disorders in children. Professionals and clinicians must continue to culturally educate themselves in order to avoid such disparities, and to provide the most effective assessments and interventions needed within the given cultural context (Mandell et al, 2009).
• Provide culturally relevant interventions by understanding and utilizing treatment strategies that are acceptable and effective for a particular culture. EBN: Terminology and therapeutic strategies must reflect and adhere to the values of one’s culture (Hodge & Nadir, 2008). EB: Clinicians have a responsibility to take into consideration the many factors present in culturally diverse situations, including epidemiological knowledge in relation to specific cultures; awareness of how culture influences thoughts and behaviors; taking into consideration one’s cultural and social context; relaying information in an appropriate manner; and recognizing one’s own biases and prejudices toward a specific culture (Seeleman, Suurmond, & Stronks, 2009).
• Provide opportunities for families to discuss spirituality. EB: Results from a recent study revealed that African American young adult males connected and identified with spirituality as a strong form of coping (Page, 2009).
• Determine how the family’s cultural context impacts their decisions in regard to managing and coping with a child’s illness. Recognize and validate the cultural context. EBN: Nurses and other clinicians working with families must include cultural variables when assisting family members with ill children. Demonstrating competency and respect for one’s cultural values helps ensure the good of the patient, as well as patient autonomy (Leever, 2011).
• The interventions described previously may be adapted for home care use.
• Assess the reason behind the breakdown of family coping. Knowledge of the reasons behind compromised coping will assist in identification of appropriate interventions. Refer to the care plan for Caregiver Role Strain.
• During the time of compromised coping, increase visits to ensure the safety of the client, support of the family, and assistance with coping strategies. Provide reassurance regarding expectations for prognosis as appropriate. EBN: Caregivers of heart failure clients require adequate support to help them cope effectively with burden, stress, and poor health outcomes (Pressler et al, 2009).
Assess the needs of the caregiver in the home. Intervene to meet needs as appropriate, and explore all available resources that may be used to provide adequate home care (e.g., parish nursing as an effective adjunct, home health aide services to relieve the caregiver’s fatigue). Encourage caregivers to attend to their own physical, mental, and spiritual health and give more specific information about the client’s needs and ways to meet them. Meeting the needs of caregivers supports their ability to meet the needs of the client. Assess the client and caregiver separately and in interaction. EBN: Caregivers of individuals with heart failure report poor physical and emotional health. Physical health conditions of the caregivers and the perceived difficulty of caregiving procedures predicted physical health-related quality of life. Depressive symptoms reported by the caregiver were predictors of emotional health-related quality of life. Caregivers of individuals with heart failure may be a vulnerable population of caregivers requiring appropriate interventions and support for enhancing caregiver outcomes (Pressler et al, 2009).
Refer the family to medical social services for evaluation and supportive counseling. Dedicating time for nurturing the caregivers and reassuring the client allows them to express feelings and feel hope (Dubus, 2010).
Serve as an advocate, mentor, and role model for caregiving. Write down or contract for the care needed by the client. Therapeutic use of self by the nurse and concrete task definition and assignment reinforce positive coping strategies and allow caregivers to feel less guilty when tasks are delegated to multiple caregivers.
When a terminal illness is the precipitating factor for ineffective coping, offer hospice services and support groups as possible resources. Nonjudgmental support from helpers with no agenda allows verbalization of feelings. The hospice paradigm addresses the physical, emotional, and spiritual needs of the dying and their family members. EBN: Research suggests that patients and their family members highly value hospice care services and report experiencing beneficial outcomes as a result of utilizing hospice services, including effective pain management, and avoiding death in the hospital setting (Candy et al, 2011).
• Encourage the client and family to discuss changes in daily functioning and routines created by the client’s illness. Validate discomfort resulting from changes. Individuals who live together for a long period tend to become familiar with each other’s patterns: meals are expected at certain times, a spouse becomes accustomed to the client’s sleep habits.
• Support positive individual and family coping efforts. Positive feedback reinforces desired behaviors and supports the family unit.
If compromised family coping interferes with the ability to support the client’s treatment plan, refer for psychiatric home health care services for family counseling and implementation of a therapeutic regimen. EBN: Psychiatric home care nurses can address issues related to family members’ ability to adjust to changes in the client’s health status. Behavioral interventions in the home can help the family to participate more effectively in the treatment plan (Gaikwad & Warren, 2009).
Client/Family Teaching and Discharge Planning:
• Provide truthful information and support for the family and significant people regarding the client’s specific illness or condition. Address grief issues that arise in the process, including anticipatory grief. EB: Family caregivers, especially spouses and adult children, of individuals with Alzheimer’s disease and other forms of dementia often experience anticipatory grief during the caregiving process. Assessing for this type of grief and providing appropriate support and interventions may help improve various aspects of caregiving (Frank, 2008).
Refer women with breast cancer and their family caregivers to support groups and other services that provide assistance with daily coping. EBN: Many women require emotional, social, cognitive, and physical support following cancer, especially in instances of partial and total mastectomies (Skrzypulec et al, 2009).
• Promote individual and family relaxation and stress-reduction strategies. The immune system weakens in response to stress; persistent relaxation may elicit positive effects on one’s immune system (Kang et al, 2011).
Provide a parent support and education group to provide opportunities for parents to access support, learn new parenting skills, and, ultimately, optimize their relationships with their children in families of children in residential care. EB: Parent support groups are increasingly utilized to help prevent various forms of child maltreatment. Positive results have been shown in regard to the parental functioning of those who participated in these support groups (Falconer et al, 2008).
Alma, M., et al. Loneliness and self-management abilities in the visually impaired elderly. J Aging Health. 2011;23:843–861.
Bramham, J., et al. Evaluation of group cognitive behavioral therapy for adults with ADHD. J Atten Disord. 2009;12(5):434–441.
Branstetter, J.E., et al. Communication themes in families of children with chronic conditions. Issues Compr Pediatr Nurs. 2008;31(4):171–184.
Brook, J.S., Zhang, C., Brook, D.W. Psychosocial antecedents and adverse health consequences related to substance use. Am J Public Health. 2009;99(3):563–568.
Candy, B., et al. Hospice care delivered at home, in nursing homes and in dedicated hospice facilities: a systematic review of quantitative and qualitative evidence. Int J Nurs Stud. 2011;48(1):121–133.
Clarke, N.E., et al. Gender differences in the psychosocial experience of parents of children with cancer: a review of the literature. Psychooncology. 2009;18(9):907–915.
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Disabled family Coping
Behavior of primary person (family member or significant other, or close friend) that disables his or her capacities and the client’s capacities to effectively address tasks essential to either person’s adaptation to the health challenge
Abandonment; aggression; agitation; carrying on usual routines without regard for client’s needs; client’s development of dependence; depression; desertion; disregarding client’s needs; distortion of reality regarding client’s health problem; family behaviors that are detrimental to well-being; hostility; impaired individualization; impaired restructuring of a meaningful life for self; intolerance; neglectful care of client in regard to basic human needs; neglectful care of client in regard to illness treatment; neglectful relationships with other family members; prolonged over-concern for client; psychosomaticism; rejection; taking on illness signs of client
Arbitrary handling of family’s resistance to treatment; dissonant coping styles for dealing with adaptive tasks by the significant person and client; dissonant coping styles among significant people; highly ambivalent family relationships; significant person with chronically unexpressed feelings (e.g., guilt, anxiety, hostility, despair)
• Identify normal family routines that will need to be adapted
• Participate positively in the client’s care within the limits of his or her abilities
• Identify responses that are harmful
• Acknowledge and accept the need for assistance with circumstances
• Identify appropriate activities for affected family member
• Families dealing with life-changing illnesses should be involved with the management process from the outset of treatment. Education and counseling should be provided early and repeatedly as learning and coping needs are reassessed. Caregivers should be invited to attend therapy sessions at an early stage. EBN: These interventions are effective treatment for stroke victims and families to aid in coping (Gillespie &Campbell, 2011).
Health providers should be prepared to give specific information to families regarding the trajectory of a terminal illness. EB: This study found that families felt the need to have more specific information and open communication regarding the anticipated course of a terminal illness, especially when young children are involved. Nurses and their colleagues have an important role to play in providing emotional support and in providing referrals to support services (Bugge, Helseth, & Darbyshire, 2009).
• Nurses caring for clients with terminal cancer should recognize the need to treat family caregivers as “pseudo patients.” EBN: The burden and stress of caring for a loved one throughout a terminal illness will most likely cause the caregiver to need clinical care themselves if inadequate support is not provided during the stressful stages of cancer care (Northfield & Nebauer, 2010).
• Provide psychosocial intervention for parents dealing with a child who is suffering from a serious illness. Allow time for parents to express feelings. Recognize and validate parent’s feelings of anxiety, depression, and stress. EBN: The diagnosis of childhood cancer has an impact on the entire family. Interventions focused on facilitating parental coping will have a positive impact on the entire family (Peek & Melnyk, 2010).
• Assess social support of family members caring for survivors of traumatic brain injuries. Facilitate realistic expectations about caregiving. CEB: Family members providing care following traumatic brain injuries often internalize survivor’s impairments as a sign that they are not masterful caregivers (Hanks, Rapport, & Vangel, 2007).
• Assist families to identify physical and mental health effects of caregiving. EBN: Evidence over the last two decades shows that caregiving is a major public health issue. Caregiving has features of a chronic stress experience with high levels of unpredictability and uncontrollability leading to secondary stress in multiple life domains (Schulz & Sherwood, 2008).
• Assist family members to find professional assistance for primary stressors such as financial issues and insurance coverage, or communicating with professionals. EBN: In a focus group interview respondents identified a spectrum of needs including information about navigating financial and communication barriers (Yedidia & Tiedemann, 2008).
• Handle dysfunctional family dynamics in an open, transparent, and professional way. Remain neutral when dealing with family conflicts and avoid involvement in long-term prior conflicts. EBN: Maintaining a neutral, professional position in managing clients and families in an end-of-life care setting is essential (Holst et al, 2009).
• Respect and promote the spiritual needs of the client and family. EBN: Spiritual well-being is associated with better mental health and positive coping skills of family caregivers (Yeh & Bull, 2009).
• Siblings of sick children should be considered at-risk for emotional disturbances until a full assessment of the family and social support circumstances proves otherwise. EBN: Siblings of sick children frequently suffer from anxiety and depression. Socioeconomic status and parental stress are strong predictors of sibling outcomes (Obrien, Duffy, & Nicholl, 2009).
• Recognize predictors of anger in adolescents: anxiety, depression, exposure to violence, and trait anger. EBN: A meta-analytic study of predictors of anger in adolescents found these traits can forecast moderate to substantial effects in relation to anger (Mahon et al, 2010).
• Assess family members who are caring for clients in long-term care facilities for compassion fatigue: symptoms include the inability to disengage from the suffering of the loved one, a growing feeling of hopelessness or despair, sadness or grief, and inattention to personal care or outside responsibilities. Encourage family members to attend to their own physical, emotional, and social needs. Develop relationships of trust with family caregivers, providing them with a sense of confidence in the level of care their loved ones will be receiving in their absence. Promote therapeutic relationships with family members who are assisting with care, allowing for sharing of concerns and emotions. EBN: This study explored the effects of compassion fatigue in family members caring for loved ones in long-term care facilities, suggesting implications for nursing staff (Perry, 2010).
• Health care professionals working with African American adolescents who are coping with parental cancer should be sensitive to the potential for post-traumatic growth. EB: A qualitative study of African American youths found they are able to attain post-traumatic growth as early as age 11, following the experience of parental cancer. Previous studies of white adolescents found post-traumatic growth only in older adolescents. This study suggests the possibility of a cultural difference in coping abilities found among African American adolescents (Ma, Nino, & Jacobs, 2010).
• The interventions described previously may be adapted for home care use.
• Assess for strain in family caregivers. EBN: Utilizing a tool such as the Modified Caregiver Strain Index gives the nurse information about a caregiver’s abilities. It also could identify a need to evaluate the care recipient’s living situation (Onega, 2008).
Provide psychosocial support to family members dealing with depressed or suicidal clients in the home setting. EBN: This qualitative study found that depressed or suicidal clients were frequently released to family care without adequate instruction and/or referral for psychosocial support for caregivers (Nosek, 2008).
Client/Family Teaching and Discharge Planning:
• Involve the client and family in the planning of care as often as possible; mutual goal setting is considered part of “client safety.” Major changes in the fifth annual issuance of National Patient Safety Goals include home care, assisted living, and disease-specific care programs in 2009. An expectation is to “encourage patients” active involvement in their own care as a patient safety strategy” (TJC, 2009).
• Recognize that family decision-makers may need additional psychological support services. EBN: Family members directly responsible for health care decisions are most at risk for psychological stress (Hickman et al, 2010).
• Educate family members regarding stress management techniques including massage and alternative therapies. EBN: Education, support, psychotherapy, and respite interventions have demonstrated the greatest effect in reducing caregiver strain and burden. A significant decline was observed in the depression and anxiety scores of caregivers in the treatment group receiving massage therapy (Honea et al, 2008).
Bugge, K.E., Helseth, S., Darbyshire, P. Parents’ experiences of a family support program when a parent has incurable cancer. J Clin Nurs. 2009;18:3480–3488.
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Hickman, R.L., et al. Informational coping style and depressive symptoms in family decision makers. Am J Crit Care. 2010;19(5):410–420.
Holst, L., et al. Dire deadlines: coping with dysfunctional family dynamics in an end-of-life care setting. Int J Palliat Nurs. 2009;15(1):34–41.
Honea, N.J., et al. Putting evidence into practice: nursing assessment and interventions to reduce family caregiver strain and burden. Clin J Oncol Nurs. 2008;12(3):507–516.
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Yedidia, M.J., Tiedemann, A. How do family caregivers describe their needs for professional help? Am J Nurs. 2008;108(9):35–37.
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Readiness for enhanced family Coping
Effective management of adaptive tasks by family member involved with client’s health challenge, who now exhibits desire and readiness for enhanced health and growth in regard to self and in relation to the client
Chooses experiences that optimize wellness; family member attempts to describe growth impact of crisis; family member moves in directions of enriching lifestyle; family member moves in direction of health promotion; individual expresses interest in making contact with others who have experienced a similar situation
• Assess the structure, resources, and coping abilities of families. EBN: It is critical to understand the resiliency and coping capabilities of families; the utilization of established assessment instruments (e.g., Calgary Family Assessment Model) can provide insight into family dynamics and the coping styles and resources of family systems (Knafl et al, 2011)
• Acknowledge, assess, and support the spiritual needs and resources of families and clients. EBN: Spirituality has been found to be an important, yet often overlooked, coping resource for families and clients during illness and recovery (Borneman, Ferrell, & Puchalski, 2010; Timmons & Kelly, 2008).
• Establish rapport with families and empower their decision-making through effective and accurate communication. EBN: Effective engagement and communication between health care providers and clients’ families can help to establish rapport, provide timely and desired information to families, and empower families in their caregiving activities and decision-making capacities (Bowman et al, 2009; Lowey, 2008).
Provide family members with educational and skill-building interventions to alleviate caregiving stress and to facilitate adherence to prescribed plans of care. EBN: The provision of psychoeducational and supportive interventions may enable family members to gain a sense of control in the caregiving role and to become more comfortable in providing care and making informed decisions (Mattila et al, 2009; Northouse et al, 2010).
• Develop, provide, and encourage family members to use counseling services and interventions. EBN: Family-centered counseling interventions have been shown to be effective, particularly in situations regarding difficult family decisions (Tluczek et al, 2011).
• Identify and refer to support programs that discuss experiences and challenges similar to those faced by the family (e.g., Alzheimer’s Association). EB: While there is wide diversity in the format of support programs, couple and family support approaches can be beneficial and enhance coping (Chambers et al, 2011).
Incorporate the use of emerging technologies to increase the reach of interventions to support family coping. EB & EBN: Emerging computer and Internet-based supportive and educational interventions may hold promise in enhancing family members’ well-being and informational needs (Feil et al, 2008; Griffiths, Calear, & Banfield, 2009).
• Refer to Compromised family Coping for additional interventions.
Implement family-centered services for children and their caregivers. EBN: Family-centered interventions that individualized to specific needs can lead to higher levels of well-being and care adherence in pediatric settings (Tomlinson, Peden-McAlpine, & Sherman, 2012; Turan, Basbakkal, & Ozbek, 2008).
• Identify the management styles of families and facilitate the use of more effective ways of coping with childhood illness. EBN: Understanding the dominant characteristics of each family’s coping styles and resources and helping them to use more effective management styles can result in better family functioning and treatment outcomes (Conlon et al, 2008).
• Provide educational and supportive interventions for families caring for children with illness and disability. EB & EBN: Providing information, training parents in care management, and offering supportive programs can reduce stress levels in parents and lead to better outcomes for children (Barlow et al, 2008; Cummins, 2008).
• Encourage family caregivers to participate in counseling and support groups. EB & EBN: While a wide variety of programs exist, certain counseling and support group programs have been found to be effective in lowering caregiver burden and depression and decreasing family conflict (Gaugler et al, 2008; Nichols, Martindale-Adams, & Burns, 2011).
Provide educational interventions to family caregivers that focus on knowledge- and skill-building. EBN: Psychoeducational interventions that are accessible and tailored to individual needs can be highly valued and useful to family caregivers (Coon & Evans, 2009).
Older adults should be provided with opportunities to engage their families and their communities. EB: Programs that support and facilitate family interaction and intergenerational exchange can be important to the maintenance of family relationships (Dabelko-Schoeny, Anderson, & Spinks, 2010; Heyman & Guthreil, 2008).
• Acknowledge the importance of cultural influences in families and ensure that assessments and assessment tools account for such cultural differences. EBN: Culture may impact the fit, reliability, and validity of family functioning assessment tools (Aarons et al, 2008; Higginbottom et al, 2011).
Understand and incorporate cultural differences into interventions to enhance the impact of nursing interventions. EBN: Tailoring interventions to the customs, beliefs, preferences, and strengths of specific groups may increase effectiveness (Song et al, 2009).
Aarons, G.A., et al. Assessment of family functioning in Caucasian and Hispanic Americans: reliability, validity, and factor structure of the Family Assessment Device. Fam Proc. 2008;46(4):557–569.
Barlow, J.H., et al. The effectiveness of the Training and Support Program for parents of children with disabilities: a randomized controlled trial. J Psychosom Res. 2008;64(1):55–62.
Borneman, T., Ferrell, B., Puchalski, C.M. Evaluation of the FICA tool for spiritual assessment. J Pain Symptom Manage. 2010;40(2):163–173.
Bowman, K.F., et al. Family caregiver engagement in a coping and communication support intervention tailored to advanced cancer patients and families. Cancer Nurs. 2009;32(1):73–81.
Chambers, S.K., et al. A systematic review of psychosocial interventions for men with prostate cancer and their partners. Patient Educ Couns. 2011;85(2):e75–e88.
Coon, D.W., Evans, B. Empirically based treatments for family caregiver distress: what works and where do we go from here? Geriatr Nurs. 2009;30(6):426–436.
Conlon, K.E., et al. Family management styles and ADHD. J Fam Nurs. 2008;14(2):181–200.
Cummins, A. Parents’ need for information and support following their child’s diagnosis of epilepsy. J Child Young Peoples Nurs. 2008;2(1):37–41.
Dabelko-Schoeny, H.I., Anderson, K.A., Spinks, K. Civic engagement for older adults with functional limitations: piloting an intervention for adult day health participants. Gerontologist. 2010;50(5):694–701.
Feil, E.G., et al. Expanding the reach of preventative interventions: development of an Internet-based training for parents of infants. Child Maltreat. 2008;13(4):334–346.
Gaugler, J.E., et al. Can counseling and support reduce burden and depressive symptoms in caregivers of people with Alzheimer’s disease during the transition to institutionalization? Results from the New York University Caregiver Intervention Study. J Am Geriatr Soc. 2008;56(3):421–428.
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Heyman, J.C., Guthreil, I.A. “They touch our hearts”: the experiences of shared site intergenerational program participants. J Intergen Relat. 2008;6(40):397–412.
Higginbottom, G.M.A., et al. Identification of nursing assessment models/tools validated in clinical use with diverse ethno-cultural groups: an integrative review of the literature. BMC Nurs. 2011;10(16):1–11.
Knafl, K., et al. Assessment of psychometric properties of the family management measure. J Pediatr Psychol. 2011;35(5):494–505.
Lowey, S.E. Communication between the nurse and family caregiver in end-of-life care: a review of the literature. J Hospice Palliat Care. 2008;10(1):35–48.
Mattila, E., et al. Nursing intervention studies on patients and family members: a systematic literature review. Scand J Caring Sci. 2009;23(3):611–622.
Nichols, L.O., Martindale-Adams, J., Burns, R. Translation of a dementia caregiver support program in a health care system—REACH VA. Arch Intern Med. 2011;171(4):353–359.
Northouse, L.L., et al. Interventions with family caregivers of cancer patients: meta-analysis of randomized trials. CA Cancer J Clin. 2010;60(5):317–339.
Song, M.K., et al. Randomized controlled trial of SPIRIT: an effective approach to preparing African-American dialysis patients and families for end of life. Res Nurs Health. 2009;32:260–273.
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Tluczek, A., et al. A tailored approach to family-centered genetic counseling for cystic fibrosis newborn screening: the Wisconsin Model. J Genet Couns. 2011;20(2):115–128.
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∗In updating these comfort interventions, Dr. Kolcaba wishes to acknowledge the invaluable assistance of Katharine K. Mayer, RN, MSN, of University Hospitals of Cleveland and Kimberly N. Fiolliett-Vranic, MSN, RN, Coronary Care Unit, Cleveland Clinic Foundation.